Address- Permanent full time role with immediate start
- Comprehensive training with development opportunities
- Friendly and professional team
Rapid Refrigerated Transport is a South Australian owned and operated company established over 45 years ago. We seek an enthusiastic and versatile Customer Service Representative to join our dedicated and close-knit team. Based in the western suburbs this role forms an integral part of our Customer Service & Bookings team whoa are vital in supporting our excellent reputation for service and safety amongst our customers, site visitors and the public.
The role:
This role combines multiple elements of administration and Customer Service, including:
- manage and respond in a timely manner to incoming enquiries via phone, email and in person;
- review, interpret, prepare and reconcile paperwork such as load out dockets, run sheets, manifests, logbooks, pallet dockets and other documents;
- high volume data entry into multiple software programs;
- scanning and filing of various documents;
- maintaining a clean and tidy work environment;
- provide general administrative support and assistance to the Operations team.
About You:
While your previous experience may have come from a different industry, to be successful you must:
- have a genuine passion for providing superior Customer Service;
- demonstrate excellent interpersonal, verbal and written communication skills;
- be a natural problem solver, who thrives on finding solutions and improving processes;
- posses a competent and confident approach to learning and using multiple data management systems;
- enjoy working in a fast-paced environment where you can utilise your highly developed multi-tasking and prioritisation skills;
- be a highly organized person who prides themselves on their attention to detail;
- have developed fast and accurate data entry expertise;
- thrive in a team environment working with dedicated people to achieve common goals.
What we offer:
- on-the-job training in all aspects of your role;
- a fun, supportive and inclusive work environment;
- staff referral incentive;
- opportunities for ongoing education and development;
- service recognition awards to celebrate your contribution to the company;
- on site staff gym at our head office;
- an organisation that gives back to the community through our ongoing fundraising for “The Royal Flying Doctor Service”.
If you live in Adelaide, have valid work rights and are looking for an opportunity to learn and grow, please send us your CV and a one page cover letter telling us about you, and how you would make a positive difference to our business.
Only candidates who are successful in obtaining an interview will be contacted.
