AddressSouthcott Pty Ltd is embarking on a transformational journey to support our significant growth agenda. To help us achieve this we are seeking an experienced Customer Service Representative for our Adelaide Branch to help us achieve our next level of success.
Reporting to the Branch Manager, you will have previous experience in a technically orientated Customer Service role. Ideally you will have a background in the hydraulics industry and / or knowledge of hydraulic components, hoses and fittings and be able to handle technical inquiries and provide quotes.
This role involves handling telephone calls, email and over the counter sales inquiries and converting them to sales. The role involves maintaining relationships with existing customers and developing similar relationships with new customers. Additionally, the successful candidate will be required to produce reports and provide ad hoc administrative support.
We would like to hear from you if you can demonstrate superior Customer Service and organisation skills, can multitask, set priorities and deliver in a fast-paced environment.
Experience with PRONTO will be highly regarded.
As an Australian manufacturer, our commitment to excellence has allowed us to continue to expand our manufacturing capabilities across couplings and adaptors, manifolds, valves, pumps & motors. With advancements in electro-hydraulic systems, our Control Systems Group also provides full in-house design and manufactured systems.
Southcott is the largest manufacturer of hydraulic couplings and adaptors in Australia. We have built a reputation for precision machining and as a quality manufacturer of hydraulic components to meet the demands of Australian industry.
Founded in 1886, we believe our relentless ambition, customer centricity and focus on people have contributed significantly to our success to date.
As an equal opportunity employer, we welcome applications from all individuals. If you have a strong work ethic and are interested in this exciting new opportunity, please apply via SEEK so you do not miss out on the chance to work with a dynamic team, for an industry leader.
Please note that we will be interviewing suitable candidates as we receive applications, so please don’t delay in applying.
