Company

Sime Darby Motor GroupSee more

addressAddressRydalmere, NSW
CategoryCustomer Service

Job description

Sime Darby Motors is one of the leading automotive groups in Australia, representing a large rang of luxury brands. With customer experience being one of our main focus areas, we have a centralised call centre to manage inbound and outbound service bookings for our dealerships.

We are currently looking for an energetic, customer focused Customer Interactions Consultant to join our Call Centre Team located in Rydalmere. As a Customer Interactions Consultant at Sime Darby Motors, you will have the opportunity to make a positive impact on our business and our customers every day. The position will be a fixed-term contract until July 2025 covering for Maternity Leave, with an opportunity for a full-time contract available.

The Position

The purpose of our call centre is to enhance the customer experience and to increase service bookings and retention. 

Reporting to the Service Customer Interactions Team Leader, in this role you will be responsible for inbound customer enquiries and proactively contacting existing customers to secure service bookings. You will be working in a team supporting the aftersales teams in Sime Darby Motors by providing optimal Customer Service in a proactive and informative manner in support of business objectives.

To be successful in this position, you will have the following skills and experience:

  • Excellent verbal communication skills
  • Reliable and strong work ethic
  • Confident telephone manner
  • Customer service skills
  • Capability to action high volume of calls
  • Sound knowledge of Microsoft office
  • The ability to work as part of a dedicated and dynamic team

This role is ideal for someone who thrives on delivering exceptional customer experience, utilising their communication skills & maintaining a busy schedule. Being on the front line of service delivery within the business, this role is extremely important in maintaining service standards of vehicle manufactures and the wider Sime Darby Motors group.

In return we can off you:

  • Monday to Friday rotating roster 7.30am - 5.30pm
  • Work from home 1 day per week
  • Employee discounts - Perkbox and Vehicle Purchases
  • Wellbeing Bonus
  • Birthday leave
  • Study Support
  • Excellent working conditions and supportive work environment
  • Opportunities for career growth and development

To apply, please send your CV and Covering Letter to Pat Anbarasu, Contact Centre Manager, by following the apply link featured below. 

Refer code: 2243466. Sime Darby Motor Group - The previous day - 2024-05-23 02:50

Sime Darby Motor Group

Rydalmere, NSW
Popular Customer Service Representative jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Customer Service Representative (Autmotive Aftersales)

Customer Service Representative

Smart Energy Group

Byron Bay, NSW

just now - seen

Customer Service Representative

Rohlig Logistics

Moorebank, NSW

18 minutes ago - seen

Customer Service Representative

Novis Healthcare

Lane Cove West, NSW

18 minutes ago - seen

customer service representative/ scheduler

Agc Auto Gate Centre

Bankstown, NSW

18 minutes ago - seen

Customer service representative

Legion Cabs

Bankstown, NSW

23 minutes ago - seen

Customer Service Representative

Essential Appointments

Huntingwood, NSW

23 minutes ago - seen

Customer Service Representative

Tafe Nsw

New South Wales

23 minutes ago - seen

Customer Service/Admin Representative

Pfd Food Services

Sydney, NSW

3 hours ago - seen

Call Centre Representative (Hybrid)

Relationships Australia Nsw

Macquarie Park, NSW

4 hours ago - seen

Customer Service Representative

Tech Domain Digital

$85,000-110,000 per year

Sydney, NSW

14 hours ago - seen

Customer Service Representative - Cardiac

Abbott

Sydney, NSW

5 days ago - seen

Customer Service Representative

Petit Pharma & Device Search

Macquarie Park, NSW

5 days ago - seen

Customer Service Representatives

Workhorse Staffing

Narrabeen, NSW

5 days ago - seen

Customer Service Representatives - ACT Region

Imb Bank

Wollongong, NSW

5 days ago - seen

Service Representative

Ecolab

Macquarie Park, NSW

5 days ago - seen

Customer Service Representative - Entry Level

Rentokil Initial

Sydney, NSW

a week ago - seen

Customer Service Representative - Viva Energy Retail Cremorne

Coles Express

Cremorne, NSW

a week ago - seen

Customer Service Representative

Study And Work

Sydney, NSW

a week ago - seen