Customer Service Representative - Parramatta
- Great work/life balance - Permanent Part time 32.5hrs per wk
- Banking experience not required; excellent training provided
- Parramatta location - Community minded and trusted bank
- Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries
- Exploring new opportunities to find the right financial solutions that may improve their position
- Using various technologies, systems and digital platforms, cash handling and balancing
- Working with your Manager and team to collectively achieve the branch goals and objectives
- Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carryout out administrative duties
- Monday - Wednesday 7.5 hours p/d | Thursday & Friday 5 hours on relief p/d
- Experience in sales and service, preferably in retail, banking or hospitality industries
- Cash handling experience and an accurate eye for detail
- A learning mindset and ambition to build a career in the banking industry
- An aptitude for technology and proficient in MS Office programs/apps
- Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
- A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
- A genuine desire to help people, work directly with customers as well as work with and support a team
- Willingness/ability to travel to other branches within the region if required for training and staff relief purposes.
- A supportive culture that actively promotes inclusion and the wellbeing of our employees
- Competitive remuneration
- Wellbeing day
- Product concessions
- Paid parental leave
- Purchased leave options
- Study assistance
- Corporate uniform
- Genuine investment in learning and professional growth.