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SalaryAbout our Client
Our client is a supplier of mobility, healthcare, daily living aids and equipment to the general public, facilities and hospitals. For over 30 years they have built a reputation for delivering excellent Customer Service across an extensive range of products and services.
About the role
Our client is now looking for a customer-focused individual to join the team. You will have a can-do attitude and an aptitude for learning about their products, services and customers' needs.
Key Responsibilities:
Our client is a supplier of mobility, healthcare, daily living aids and equipment to the general public, facilities and hospitals. For over 30 years they have built a reputation for delivering excellent Customer Service across an extensive range of products and services.
About the role
Our client is now looking for a customer-focused individual to join the team. You will have a can-do attitude and an aptitude for learning about their products, services and customers' needs.
Key Responsibilities:
- Assisting customers through the sales and hire of products and services
- Providing timely Customer Service: via email, over the phone and face-to-face,
- Order processing,
- Helping with product enquiries
- Liaising with allied health professionals, funding bodies and families
- Work well independently and as part of a team;
- Can write clearly and concisely;
- Confident using IT, common software applications and an aptitude for learning a new Point of Sale system;
- Accurate and efficient data entry skills;
- Excellent communication and interpersonal skills;
- Experience in Customer Service;
- Calm manner
