Food & Beverage Supervisor - Altitude

Shangri-La Sydney is seeking for passionate and experienced Food and Beverage Supervisor to join our team at Altitude Restaurant.About UsShangri-La Sydney is an iconic luxury hotel nestled in the heart of the vibrant city. Altitude Restaurant offers guests a culinary journey with breathtaking views of Sydney's skyline, providing an unforgettable dining experience.About the roleAs a Food and Beverage Supervisor at Altitude Restaurant, you will play a pivotal role in ensuring the seamless operation of our dining establishment. You will lead a team dedicated to delivering exceptional service, maintaining high standards of quality, and creating memorable experiences for our guests.

• Supervise daily operations of Altitude Restaurant, including service delivery, staff management, and ensuring compliance with hygiene and safety standards.
• Lead by example in providing exceptional customer service, anticipating guests' needs, and resolving any issues promptly.
• Train, motivate, and mentor team members to maintain high standards of performance and professionalism.
• Collaborate with the management team to develop and implement strategies to enhance the dining experience and drive revenue.
• Oversee inventory management, stock control, and ordering to ensure efficient operations and minimize wastage.
• Handle guest feedback and complaints with tact and diplomacy, striving to exceed expectations and foster positive relationships.
• Performs other duties as requested by the Food & Beverage Management team.

About You

• Previous experience is a supervisory role within fine dining or luxury hospitality environment.
• Strong leadership skills with the ability to inspire and motivate a diverse team.
• Availability to work flexible hours, including evenings, weekends, and public holidays.
• Proven ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
• Sound knowledge of food and beverage operations, including wine pairing and menu knowledge.
• Flexibility to work evenings, weekends, and public holidays as required.
• Responsible Service of Alcohol Certificate

If you are a motivated and energetic individual looking for a career in the hotel industry and have a passion for customer service, then we would like to hear from you.No recruitment agencies, please