Customer Service/ Sales Person

About the RoleThis Sales Person/ Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.What you’ll doEstablishing customer car rental needs by actively listeningReview in detail ABG’s various add on’s and services as to determine what may best suit the customerCommunicate rental procedures and guidelines effectivelyComplete rental bookings in a timely, efficient and accurate mannerAnswering customer questions and inquiriesWhat we’re looking forApplicants must have a full and valid driver’s licenseThis is a casual position that requires a minimum availability of 3-4 days per weekAbility to work in a fast paced environment while delivery exceptional customer servicePrevious experience within retail, hospitality, customer service, sales or similar rolesAbility to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationBenefits and Perks$31.09 Hourly pay + loadings + commission incentivesWellbeing programme incl. life insurance + discounted health insurance + superannuation optionsAccess to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much moreEmployee discounts on car rental across Avis Budget GroupEmployee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeingFull training provided to help you achieve your goals & reach your potential