Address
Form of workAbout the business
Frozen Distributor Network is an FMCG Distribution Company that distributes Streets and Ben & Jerry's Ice cream to the Route Trade throughout Sydney, Wollongong, Canberra, Newcastle and the Greater New England Area.
We are a highly motivated and passionate business delivering excellence in CUSTOMER SERVICE.
The team adopts a winning culture, whereby, both individual and team performance is encouraged and recognised.
About the role
We are looking for a dynamic & energetic person for our sales centre located at MINTO, NSW selling everyone's favourite ice cream brands such as Ben & Jerry's, Paddle Pop, Magnum and more. WE DO NOT COLD CALL. The role is predominantly outbound calling from a system generated call queue to existing customers throughout Sydney, Wollongong, Canberra, Newcastle, Greater New England Area and more. If you enjoy developing customer relationships and promoting brands loved by so many then this role is for you.
Benefits and perks
- This is a PART TIME role, with a minimum of 20 Hours per week.
- Work 5 days a week, MONDAY to FRIDAY (No weekends)
- Start time is 8am at our sales centre at MINTO, NSW.
- Shifts typically finish by 12pm for you to enjoy your afternoons or be available for school pickup.
Skills and experience
- Customer service experience in a call centre/Telesales environment would be an advantage but not essential (Training provided).
- Have the ability to complete an assigned outbound call queue in the time required achieving sales and KPI targets (Training provided).
- Answer inbound calls (Training provided).
- Assist customers with their ordering by providing brand information and promotional detail specific to the outlet (Training provided).
- WE DO NOT COLD CALL.
