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Form of workCompany overview:Our esteemed client, is a global leader dedicated to tackling the growing scarcity of natural resources. Specializing in innovative solutions for water, waste, and energy management, they actively contribute to the sustainable development of cities and industries. Through their initiatives, our client plays a vital role in ensuring access to resources, preserving them, and implementing strategies for resource replenishment.
Job Summary:We are currently seeking an experienced and motivated Customer Service Officer to become a valuable addition to our client's team in Wetherill Park. In this role, responsibilities include handling inbound calls and efficiently managing customer inquiries. Key Responsibilities:Addressing customer inquiries involves providing accurate information and solutions
Managing data entry tasks includes accurately inputting and organizing various information into digital systems
Handling inbound calls requires efficiently managing incoming phone calls, providing assistance, resolving issues, and maintaining positive and professional interactions with customers.Cultivating positive relationships with customers by demonstrating empathy, understanding, and professionalism
Striving to exceed customer expectations and providing a…
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