Customer Service Team Member - Townsville North

About the role: Our Team Members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate Team Members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team. Our Townsville North Warehouse have multiple opportunities availbale for Full Time, Part Time and Casual Team Members. We encourage anyone with a forklift licence, timber/trade knowledge to also apply for the roles. What's involved: Provide our customers with the best experience across the store Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way Who we're looking for: We're looking for Team Members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader, product expert or trade specialist in-store, and we are committed to giving you the skills and showing you the ropes throughout your journey. Whether you have a green thumb, are into D.I.Y., looking for your first retail role or even a change in career, we would love to hear from you! You'll need: A genuine passion for customer experience To be able to approach, connect and confidently interact with customers An eagerness to learn about products and services To act with integrity, be safe and do your best The availability to work flexible hours (including late nights, early mornings and weekends) Interested to apply? As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you'll receive a personality profile which will tell you a little bit more about yourself. If successful, you will then be invited to complete an online video interview by email. Don't worry, it's only 3 questions and should take you about 15 minutes to complete. Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at and a member of the team will be in touch.