Customer Service

The Company:Our client is reputable and forward thinking business operating in the resourcing sector who are now searching for a Customer Service professional to help increase their productivity in 2024. They are looking for someone with a proven Customer Service track record who is dedicated to proving excellent service and supporting both customers clients and stakeholders. The Role:Responding to high volumes of customer interactions by phone and email with speed and precision.Providing first contact resolution to customer enquiries.Problem solving and complaint resolution.Key account Customer Service requests.Data entry and general adhoc duties.Working within a team environment and supporting the team where required.Doing all of this within defined service levels, quality standards, timeframes, and industry standards. Your Profile:To be successful in this role, you will be someone with efficient Customer Service experience or administration experience with a passion for delivering impeccable Customer Service and developing relationships with others. You will also hold exceptional communication skills, in all areas, boast a strong work ethic and the ability to work autonomously within an innovative environment. Having a proven track record (2 years+) in Customer Service will be an advantage.What's On Offer:Working alongside an innovative company in a fast-paced environmentContinuous training & development offered to ensure your skillset is being utilisedA supportive working environment of individuals who are passionate, driven and committedA flexible workplace where work-life balance is encouraged.A chance to further your career development with a focus on career growthBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.