AddressAbout Us
Site Ware Direct is a family-owned and operated business with 30 years’ combined safety experience, which offers high value products and solutions to the Oil & Gas, Construction and Mining Industries.
We have an unrivalled portfolio of quality products which ensures we continue to meet the changing needs of our customers.
Our business is growing and we have an exciting opportunity for a Customer Service Officer to join our team in Midvale.
BENEFITS
- Reliable and consistent work hours
- Free Parking provided
- Work culture is team orientated and people first
- Above award rates
Key Role Responsibilities
This is a busy and varied role that would suit a self-motivated and Customer Service guru. You will be required to take ownership for providing friendly “front of house” Customer Service excellence to assist in maintaining our goal of 100% happy customers. Specifically, your duties will include:
- Managing and responding to customer enquiries
- Processing phone and online sales
- Managing our customer database
- Providing remote support to customers
- Providing administration and accounting support
The successful candidate will have the following:
- Excellent Customer Service skills and attention to detail
- A warm and professional manner
- Effective communication skills, both verbal and written
- Excellent/advanced computing skills, including MS Office suite.
- Previous experience with Netsuite is preferred
We’re looking for someone who can hit the ground running, so if you enjoy a challenge and passionate about Customer Service, please forward your CV and cover letter advising us as to why you are the best person for the role.
Remuneration will be based on current experience!
