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SalaryAre you a highly organized, adaptable, and resourceful individual with a passion for keeping the office running smoothly? Do you have a knack for providing excellent customer service and managing various administrative tasks effectively? If so, we're looking for you!
STG Global is a market leader in the manufacture of Vacuum, Water, Service, Tilt Tray & Garbage Trucks. STG Global’s history has always been one of the Aussie spirits, striving to build world class reliable products and equipment.
Our sites are in Perth, Adelaide, Victoria, Brisbane and Sydney. With over 30 years of experience, we offer world-class specialized and innovatively designed products that enhance functionality, increase efficiency and productivity while the modulated designs are suitable for fitment to the chassis of medium to heavy vehicles.
We believe that our success is due to the calibre of our staff, professionalism, commitment, quality of products and high standards of customer service. We make a commitment to provide our staff with guidance, support and opportunities to develop their skills and career.
Position Summary:
As a Customer Service/Sales Support member, you will play a pivotal role in ensuring the smooth operation of our facility in Wangara. Reporting directly to the GM for Sales and Operations, you will be responsible for handling sales enquiries, organizing vehicle registrations, and providing administrative support to our operations team.
Key Responsibilities:
- Handle sales enquiries and provide timely and accurate information to customers.
- Organise vehicle registrations, handovers and ensure all documentation is completed efficiently.
- Provide administrative support to the operations team, including data entry, filing, and maintaining records.
- Assist with coordinating logistics and scheduling for vehicle deliveries and pickups.
- Collaborate closely with the sales and operations teams to ensure customer satisfaction and streamline processes.
- Maintain a high level of professionalism and customer service at all times.
Qualifications and Experience:
- Previous experience in a customer service or sales support role, preferably in the automotive industry.
- Knowledge of vehicle sales processes and registration procedures is highly desirable.
- Excellent communication skills, both verbal and written.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Valid driver's license.
Benefits:
- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Friendly and supportive work environment.
