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Form of workAre you a customer service enthusiast seeking an opportunity to work within a people-centric and culturally rich organisation?
This highly successful financial services firm deeply values diversity and invests in its employees' growth and development. We are currently seeking a Customer Support Officer for a minimum of six months, with an Immediate Start date.
About the Role
This full-time position requires working Monday to Friday, 8 hours per day between 8:30 AM and 5:30 PM. The stunning office is centrally located in the heart of Melbourne CBD, easily accessible by public transport.
Key Responsibilities
- Respond to a high volume of inbound calls
- Provide accurate and timely answers and solutions to new and existing clients via phone and email
- Create and maintain client files
- Develop strong working relationships with internal and external stakeholders
- Collaborate effectively in team meetings and tasks
- Handle ad hoc administrative tasks as required
- Proven previous experience in customer service or a call centre environment
- Financial services experience is highly desirable but not essential
- Experience working with multiple databases, such as Salesforce
- Excellent written and verbal communication skills
- Exceptional attention to detail
- Outgoing, driven, and passionate personality
- Ability to work onsite full-time
- Please note Background checks will be conducted on successful candidates.
If you are ready to secure a rewarding role with the possibility of future prospects, apply today! Due to the urgency of these positions, only shortlisted candidates will be contacted. Interviews will be scheduled at the earliest convenience.
Embrace a Culture of Growth and Excellence
Join the team and experience a workplace that fosters personal and professional development. They are committed to providing their employees with opportunities to learn, grow, and contribute to our shared success.
Apply Now
Don't miss out on this exciting opportunity to join a dynamic team. Submit your application today and embark on a fulfilling career journey.
