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Form of workPassionate about delivering exceptional service in the dynamic world of automotive innovation? Join the ranks of Instant Windscreens & Tinting, a family-owned business pioneering the automotive glass sector. Our workplace culture celebrates achievement, fosters growth, and ensures genuine satisfaction in every task. We are committed to providing our customers with the finest service, aiming to turn each interaction into a memorable experience.
Position: Customer Service and Sales Representative
Location: Newcastle Branch
As an integral part of our Customer Service team at the Newcastle Branch, you will play a crucial role in our interactions with valued customers. Your position as the initial point of contact will be pivotal in supporting our Branch Manager and ensuring ongoing customer satisfaction.
What's in Store for You:
- Thorough Training: We invest in your success with comprehensive training to excel in your role.
- Professional Image: Represent our team proudly with a company uniform that reflects our professionalism and unity.
- Opportunities for Advancement: We offer more than just a job; we provide a platform for your career growth within our supportive environment.
- Competitive Compensation: Your skills and experience will be duly recognized with a competitive salary package.
Key Responsibilities:
- Customer Engagement: Create positive customer experiences by warmly welcoming and assisting customers.
- Effective Communication: Act as a liaison between customers and the organization, understanding their needs and providing effective solutions.
- Operational Support: Collaborate with the Branch Manager to ensure smooth branch operations.
- Teamwork: Work closely with the team to address inquiries and concerns, delivering satisfactory resolutions.
- Administrative Duties: Manage administrative tasks such as invoicing, job authorizations, and meticulous record-keeping.
Who We're Seeking:
- Customer-Focused: Handle calls adeptly and multitask efficiently to maintain positive customer relationships.
- Enthusiastic: Bring energy and positivity to every interaction, infusing your work with vitality.
- Strong Communicator: Engage customers and collaborate effectively with colleagues through masterful communication skills.
- Detail-Oriented: Ensure precise order placement for every job with your keen eye for detail.
- Team Player: Thrive in a team-based environment, contributing your strengths to achieve collective success.
- Results-Driven: Combine a commitment to results with our core values of care, collaboration, authenticity, and determination.
- Tech-Savvy: Navigate computers effortlessly and possess familiarity with social media platforms.
Working Hours: Monday to Friday, 8 am to 5 pm.
Whether you're an experienced professional or a newcomer to the field, seize this opportunity to excel. We'll provide you with the necessary support and training to thrive in your role.
If you're ready to bring your skills and enthusiasm to a rewarding and impactful position, we welcome you to join our exceptional team. Apply now and become a valuable part of our organisation
For further inquiries, contact our recruitment team at ***********@instantwindscreens.com. Your journey toward automotive service excellence starts here.
