5 -12 years of experience in Microsoft Dynamics 365 CE & Field Service
Reviewing client business processes, re-engineering the client’s processes to improve efficiency.
Performing many of the functional tasks required for a successful CRM implementation.
Create functional requirement and functional design for customizations
Create estimates for implementation tasks
Provide MS Dynamics field services SME expertise to client and mentor team members
Data migration (Data mapping) from external systems into MS Fields Services
Conduct solution testing and assist with user acceptance testing
Conduct user and administrator training