Data & Reporting Analyst

(Metro) – South Central Region! 

Starting in July this year, we’ll be working across Melbourne’s south-eastern suburbs and right down the Mornington Peninsula, delivering routine maintenance, emergency response and defect rectification works, as well as network refurbishment and upgrade projects, under a major long-term contract with the Victorian Government. 

Our mission is to deliver safer and more reliable journeys for Victorian road users, keep communities better connected, and create a more sustainable road network.  And we need great people to help us do that!

In return Service Stream has a fantastic range of employee benefits to thank our staff for the hard work and dedication they put in every day. Highlights include:

• GROWTH – opportunities within an ASX listed company
• DISCOUNTS - Full access to exclusive employee benefits and rewards.offering discounts at top retail and lifestyle companies in the market from The Iconic, Ikea, BCF, JBHiFi, Myer, AirBnb, Dan Murphys, Woolworths, Virgin Australia and many many more.
• PAID LEAVE - Wide variety of Paid leave options from Purchased Leave, Parental leave, Cultural leave and more.
• ACCESS - to our Corporate Novated Leasing, Accommodation and Private Healthcare offers.

Location: Melbourne CBD / Dandenong South

Target Start Date: Early May

How you'll contribute:

Reporting to the Business & Performance (B&P) Manager, the Data & Reporting Analyst contributes expertise in data capture, enrichment, analysis and visualisation to support safe, compliant and efficient delivery of the VRMC Services.

Specifically, the Data & Reporting Analyst is accountable for: 

• Working closely with the Planning and Delivery teams to optimise data collection  processes – enhancing data accuracy and completeness while also improving operational efficiency and effectiveness 
• Developing standard reports and dashboards in line with Contract requirements to track performance against KPIs 
• Working closely with the Contract Leadership Team to develops reports and dashboards supporting trend analysis of internal performance metrics relating to works completion, as well as safety, environmental and quality outcomes 
• Monitoring compliance with the Data Management Plan, and contributing to review and update of the Data Management Plan in line with Contract requirements  
• Preparing ad-hoc reporting as requested by Business & Performance Manager and broader team 

This role can be based in either our Network Intelligence & Operations Centre (NIOC)  in Melbourne CBD or in our VRMC Depot in South Dandenong. Full-time, part-time and flexible working options will be considered for this role.    

About you:

You’ll have at least three years’ experience in a comparable role, ideally in directly relevant industries such as as civil engineering, road construction / maintenance, resources or heavy manufacturing.   

A committed team player who drives for service excellence and continuous improvement, you’ll demonstrate: 

• Detailed knowledge of data lifecycle management and a relentless focus on complying with complying with legislative standards, contract specifications and internal data management processes 
• Strong interpersonal skills, with a track record of championing data accuracy and completeness, influencing front line workers, supervisors and management personnel to embed an “data matters” culture 
• Exceptional analytical and problem-solving abilities  
• Well-developed digital skills, including familiarity with AI / ML tools 
• High levels of self-motivation, exceptional time-management skills and a proven ability to work efficiently with minimal supervision 

Formal qualifications (Cert IV) or higher in data analytics and / or an engineering or asset management related field are a bonus, but not essential if you can demonstrate equivalent knowledge and capability. 

Why you should join the VRMC team:

• The work we do connects communities and makes them stronger.  
• You’ll thrive and grow as part of the VRMC team if you’re passionate about safety, service excellence and sustainability, you strive for continuous improvement, and you embrace learning and change.  
• We’re determined to be known as a diverse and inclusive place to work. We want everyone who joins us to feel confident bringing their authentic self to work, knowing that what makes them unique also makes them uniquely valuable.  
• We embrace flexible working options that reflect business and customer needs, role requirements and individual circumstances. Part-time, compressed work hours, job-share and hybrid working arrangements are common across our business. 
• The safety and prosperity of our people, our customers and the communities in which we work every day is central to our culture and purpose. We’re proud that our positive safety performance consistently ranks among the leading companies in Australia. 

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How to apply – and what happens next!

If this sounds like you, apply now via the online application button, below. One of our Recruitment Specialists will call you if anything in your application needs checking. We promise to let you know within two weeks of receiving your application if you’re progressing to interview/assessment stage. 

About Us:

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQIA individuals, and other diverse groups.

We celebrate diversity at Service Stream, and would absolutely welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodiversity, and those from LGBTQIA, Veteran or other diverse groups.  Feel free to email *********@servicestream.com.au for any inquiries on how we can best support you and a designated person will contact you regarding your inquiry.