Across its network of hostels, dedicated Aboriginal Hostels Limited (AHL) staff provide accommodation and meals for residents in a supportive environment, assisted by local First Nations service providers and referral agencies.
AHL also supports the Australian Government's efforts to improve economic outcomes for First Nations people. By purchasing goods and services from First Nations businesses at every opportunity, we help support a more inclusive economy. We are proud to be one of the largest employers of First Nations people in the Australian Public Service, First Nations employees make up approximately 50% of our workforce.
AHL is looking for a debt management officer to manage outstanding debts in the Reservation Management System (RMS).
The key duties of the position include
The key responsibilities of the Debt Mangement Officer role include:
- Chase up of overdue Reservation Management System (RMS) debts with external organisations.
- Support the Operations Team's debt chase-up efforts.
- Investigate and resolving RMS invoice raising issues.
- Reconciliations between AHL and external organisations' records to ensure the payment of RMS debts from external organisations.
- Investigate and coordinate the fixing of debt issues that are caused by internal processing errors.
- Coordinate the RMS debt write-off process.
- Regular and ad-hoc reporting of RMS debt levels