As a Debt Management Officer, you will monitor revenue and Debt Management activities through a shared service delivery model ensuring customer outcomes are met against the partnership agreements, and in compliance with relevant public sector debt recovery policies, practices and statutory requirements.
Eligibility/Other Requirements:
- Demonstrated competency in financial processing systems, including Oracle R12, Converga P2P, Collexus, or similar, and with Microsoft Office Applications and PowerBI.
- Demonstrated experience in Debt Management functions, confidence to make outbound calls to arrange payment plans and collect invoices in arrears. Strong written communications skills, Excellent verbal communication and strong customer service skills.
- Experience in change management, ability to achieve goals, determine priorities and meet deadlines with limited supervision. Develop and maintain a centre of excellence in the delivery of Debt Management services for all levels of Government, agencies, clients, and key stakeholders.
Notes: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.
How to Apply:
- A cover page indicating each trade speciality or role and level you are applying for.
- A two page pitch that tells the selection committee about your ability to perform the advertised role (Knowledge, Experience, Skills, Behaviour) and why you are the best person for this role.
- A current curriculum vitae including details of work history (roles, timing, responsibilities, achievements), professional memberships and qualifications, and contact details of at least two referees.
Applications should be submitted via the Apply Now button below.
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