Demand Planner

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

We are now hiring a Demand Planner to join our Fragrance and Beauty Division.

YOUR PURPOSE

The Demand Planner is responsible for demand forecasting, planning and inventory management for sellable and non-sellable SKUs. An integrated part of the team, focus will be on forecast accuracy, inventory optimization and a large focus on achieving the company’s mission on sustainability.

 WHAT WILL YOU DO?

• Develop, review, and validate short, mid, and long-term demand forecast for all product types (new, regular, EOL) for all channels through data analysis and market knowledge to enhance forecast accuracy.

• Continuous improvements of forecasting to anticipate seasonality and business trends based on client strategies, marketing priorities, events, and promotional activities in close collaboration with Product, Sales, Events, CEM.

• In close collaboration with Marketing, VM and CEM, maintain product assortment of all product types in the forecasting tool.

• Validate and review open PO’s mode of transport and back-orders including the request for additional stock that falls outside of existing forecast on a monthly basis.

• In consultation with Supply Chain Team, validate monthly purchase plans based on market trends and business needs to ensure KPI’s are met (target months of cover, target sea and air freights split).

• Highlight out-of-stock risk and global supply constraints to relevant stakeholders and provide actionable recommendations to optimise sales opportunities.

• Build and develop sales analysis (by-month, by-channel, by-category sell in vs sell through, forecast vs budget, YOY growth, seasonality) to assist Sales, Operations, Product and Finance with sales budgeting and category management. 

WHAT ARE WE LOOKING FOR?

• Minimum of 2 years of relevant experience in areas including but not limited to: Demand Planning, Supply Planning, Forecasting and Inventory Management. Retail or FMCG experience preferred.

• Advanced Excel ability including X look up, data modelling, pivot tables and the ability to use the data in a practical way.

• Experienced in forecasting for a high volume of SKUs across different channels. 

• Strong analytical skills, problem solving skills, data-driven approach to discover areas of business improvement and drive performance.

• Able to work independently and with different teams interchangeably to deliver results.

• Empathy and strong communication skills to communicate effectively and maintain good relationships with stakeholders (internal and external).

• Proven ability to thrive in a fast-paced and evolving environment.

• An appreciation for the complexities of the commercial business environment and supply chain functions.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.