Dental Assistant / Receptionist

Job Opportunity at Capital Smiles Orthodontist, Deakin, ACT (Monday, Tuesday, Thursday and Friday - 7.40am to 5pm) 

Casual - Dental Assistant / Receptionist 

About Us

Launched in May 2021, Capital Smiles is one of Canberra’s newest orthodontic practices with a contemporary feel and a serene view of the Brindabellas. Situated in Deakin, ACT, known as the capital’s medical hub, it is our commitment to be a leading orthodontic practice providing high-quality patient care for optimal aesthetic and oral health outcomes. We offer a range of solutions from traditional dental braces to more advanced options such as lingual/invisible braces (braces behind the teeth).

With a safe, warm and patient friendly environment central to the practice, the practice has been designed around a pleasant patient experience. We conduct ourselves with the ADA’s highest ethical standards to assist patients as their trusted partner in their smile transformation journey. 

Who you must be: 

• Motivated with a caring personality and people centric,
• Mature, professional, has initiative and a ‘can-do’ mindset,
• Open minded with a willingness to learn and be adaptable,
• Work well independently and also in a busy team when required,
• Punctual, reliable, respectful and meticulous in your work,
• Good time management and organizational skills, 
• Good communication and interpersonal skills to build rapport quickly.

Purpose of Role

To deliver service to patients and clinicians, responsible for:

• the operation of all front desk and reception activities as well as supporting operational requirements of the practice in conjunction with the Practice Manager; and
• providing support in preparing and delivering high quality treatment and service to patients by contributing to all aspects of assistance to the practice clinicians under the supervision and direction of a dental operator.

Your key duties (in addition to others):

• Greet patients and prepare them for scheduled orthodontic procedures;
• Provide administrative support to the Orthodontist and Practice Manager; 
• Provide assistance to the clinicians (Orthodontist and Hygienists) 
• Arrange for maintenance and re-stock of dental supplies; 
• Prepare the treatment room as directed by the dental operator and ensure correct instruments and materials are available for use; 
• Clean and sterilise the instruments prior to and after treatment; 
• Clean the surgery and treatment room in accordance with the practice’s policies and procedures, including decontamination procedures for infection control; 
• Operate digital imaging equipment; 
• Provide patients with necessary pre and post-operative instructions; 
• Arrange for maintenance and re-stock of orthodontic supplies; 
• Undergo on-boarding training and seek guidance from more experienced colleagues; 
• Assist the senior Dental Assistant with the training of future new DAs in infection control protocol and practices. 
• Ensure occupational health and safety protocol is adhered to; 
• Maintain a sterile and neat working environment.

Benefits for the right candidate:

• Full on-the-job-training
• Opportunity for permanent employment 
• Above award wage
• Free parking
• Uniforms provided – High quality Figs scrubs
• Continuing education opportunities
• Staff breakout area with fully equipped kitchen, coffee machine and lockers

Why choose us?

It is all about a positive work culture. You’ll be part of a fun yet progressive orthodontic team working together on achieving its goals of orthodontic excellence and high-quality patient care. You will develop into a high performing team member trained to use the latest techniques and appliances that are shaping the industry.

At Capital Smiles, we ensure a supportive environment. The full on-the-job training will cover mandated protocols and how to work well in a team as well as independently. We encourage you to approach a team member for guidance even after your training has been completed. There will be further on-going company/industry training when necessary.

Now, is there really a greater feeling than seeing someone smile? This is an excellent opportunity for someone passionate about being part of a team that takes pride in bringing out each patient’s best smile. If you have the right attitude and wish to make your mark, we would like to hear from you today. Apply now!