AddressAbout the business and the role
Townsville Orthodontic Specialists is a Specialist Orthodontic Practice located in Townsville, with a passion for patient care. We have a full-time position for an Administration Assistant/Receptionist. This position is an integral role in the practice and involves working directly with patients and their families to provide excellent service and care during their orthodontic treatment. This positions comes with very attractive employment conditions and includes onsite training.
Job tasks and responsibilities
- Greeting and registering patients and visitors to the practice in a friendly manner
- Incoming/outgoing phone calls
- Scheduling of orthodontic appointments
- Invoicing and receipting of patient finances
- Medical report writing/typing
- Providing administrative support and chairside assistance to our Specialist Orthodontists
- General office and administration duties
- Maintaining a high level of infection control at all times
- Dental assisting and other clinical duties
Skills and experience
Ideally, the successful applicant should have, or be willing to attain the following:
- Medical or Dental experience (desirable)
- Year 12 or equivalent
- Certificate III in Business Administration and/ or Certificate III in Dental Assisting (Please note: applicants with less experience will certainly be considered, provided such applicants have a great attitude and work ethic. On the job training is provided and will enable employees to successfully complete a Certificate III in Business Administration and/ or Certificate III in Dental Assisting during their employment)
- High level computer skills/experience including use of Microsoft Office (essential)
- Ability to work well unsupervised
- Show initiative and enthusiasm
- A high level of attention to detail
- Medical report typing experience (desirable)
- Excellent time management and organisational skills
- Commitment to service and results
- Class C drivers license
Job benefits and perks
- 5 weeks annual leave per year (Please note: this one additional week of paid leave compared to the standard four weeks of paid annual leave entitlement)
- Four day working week (37 hours per week) which equates to one weekday RDO every week
- No weekend work
- Excellent working conditions within a caring team environment
- Convenient parking
- Above award wages plus 11% superannuation
- Dental Certificate III training will be paid for by the practice during employment
