Hayes Handpiece Australia, (which sits within the Henry Schein Australia group) service all handpiece brands to the highest standards using the latest technology from the US, Europe, and Japan. Hayes aim is to provide dental surgeries with a Handpiece Repair management system that surpasses expectations.
In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients and oral health for all Australians.
About the Role:
If you love fixing things and are looking to expand your horizons by specialising in small dental equipment, we would like to hear from you.
The core responsibilities of this role will be to assess, quote and repair Dental Handpieces and small equipment so that our customers can receive their equipment back with minimal impact on their business. In addition to the above, this role will also be responsible for responding to customer enquiries and providing technical service and support over the phone.
You may come from various types of backgrounds such as working with pool and spas, workshop settings, or even haberdashery. Alternatively, you may have some dental industry experience having worked out in the field as a dental equipment technician and are now keen to move away from being out on the road.
The successful candidate will have:
- Strong fine motor skills and aptitude for hands-on, mechanical tasks
- Previous experience troubleshooting and diagnosing problems on technical equipment with accuracy
- Excellent communication skills, organisational and prioritisation skills
- The ability to work autonomously, and as part of a team
- Intermediate computer literacy (Microsoft Office - Word, Excel, Outlook, etc.)
- Career pathways with one of Australia’s Best Place to Work® & Best Workplace for Women 2023
- Ongoing training and development including the opportunity to obtain an Electrical license
- Training provided on new and existing dental equipment and products
- Great benefits including paid parental leave and discounts on dental products and other services
- Reward & Recognition & Wellbeing Programs