Field Service Technician - Installer Repairer (Coffs Harbour)

Employment Type
Permanent Closing Date
1 May 2024 11:59pm Job Title
Field Service Technician - Installer Repairer (Coffs Harbour)

Job Summary

The Field - Installer Repairer is key to delivering end-to-end installation of Telstra’s telecommunications networks. It plays a vital role in delivering end-to-end installation of Telstra’s telecommunications networks.Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role

As a Field Service Technician - Installer Repairer, you will be assigned in Coffs Harbour​and work without immediate supervision or direction to provide our customers with a great experience by activating and assuring telecommunications / technology products and services, in the home and/or business.

You will actively participate in a diverse team environment to deliver the optimum customer and commercial outcomes aligned to the corporate strategy. We have several positions available around the country. Find the specific locations below. The expectation is to reside in the targeted area or be willing to relocate.

What We Offer

• Everything from head to toe. From the vehicle, tools, and equipment through to the full uniform, we provide it all.
• Performance-related pay.  We recognise outstanding contributions through our competitive incentive programs.
• Additional Telstra day off and Parental Leave. A gender-equal policy for all parent/s so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
• Industry recognised training & unlimited learning. Take part in industry recognised training courses and level up your skills with access to 17,000 on-demand learning programs.
• Extra perks. Receive 30% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
• Plus so much more!

What You’ll Do

Global Business Services - Field Services provides truly expert installation, maintenance, and repair services for Telstra's network infrastructure and customer equipment. We ensure seamless connectivity and optimal performance.

As a Field Service Technician - Installer Repairer, you will be responsible of the following:

• Deliver seamless service rectification and product installations, to the full satisfaction of Telstra’s customers.
• Copper cable maintenance and installation including fault finding, jointing, jumpering, and networking.
• Maintenance and management of Fibre network technology, Core network technology and Data services
• Customer Premises Equipment maintenance and installation (both consumer and business).
• Fault finding over copper networks in a rural or remote setting.   

About You

You will be required to hold and maintain the relevant and applicable licenses and qualifications to perform this role, as deemed mandatory by regulatory and legal authorities and must also maintain a current driver’s license.

• Open Cabling License
• Certificate III in Telecommunications
• Relevant Copper Cable Maintenance and Installation experience
• Traffic Management Qualifications
• Industry White Card

Telstra can support you through offering training on Traffic Management and White Card certificates.

If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you!

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When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.