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SalaryAbout the Company
Exitoso & Co is a leading mobile door & window repair and maintenance company servicing customers in the strata, property management, construction, commercial & residential markets. Exitoso’s reputation is built on providing the right solution to door & window problems and delivering quality repairs every time.
We are looking for a well-organised, reliable candidate preferably with experience in window/door repair and maintenance but not mandatory or a trade experience (carpenter, joiner, glazing, mechanical or panel beating looking for a change) or a candidate with plenty of tools experience.
On-the-job training is provided with opportunities for advancement for the right person. This is a well-rounded position with a high degree of professionalism, quality workmanship, customer service and problem-solving within a friendly team environment.
About the Role
Reporting to the Field Services Manager, the Repair Technician role is responsible for carrying out on-site repairs and preventative maintenance services, to our extensive customer base.
Duties & Responsibilities:
- Perform quality repairs to our client’s doors & windows to ensure they are operational.
- Report any issues that are unable to resolve and identify possible solution/s
- Be able to make site safe if damaged beyond repair, until repair is ready to be completed.
- Carry out programmed door & window servicing
- Adhere to workplace safety and health & safety guidelines
- Provide a positive client experience
- Carry out work according to an app-based job schedule and manage your time accordingly.
- Maintain detailed records of the jobs carried out in the job app including before & after photos
- Accurately follow repair procedures
- Have a strong work ethic, reliable and committed
- Be able to work independently or as part of a team
Door and Window Maintenance and repairs may include:
- Sliding door/window roller replacement
- Sash balance system replacement (timber and aluminium)
- Draught proofing
- Sash cord system replacement
- Awning stay & winder replacement
- Bi-fold door/window hardware replacement
- Window safety compliance works
- Pivot door hardware replacement/repairs
- Door & window installations
Qualifications/Skills
- Door and window maintenance experience (desireable)
- Must be able to use hand tools
- Verbal and written communication skills are essential
- Possess excellent customer service skills
- Be a lateral thinker & problem-solver
- Must be able to competently use mobile device apps to view jobs, update notes, take & upload photos on a daily basis
Licence / Compliance Requirements
- Must have a valid Australian driver's licence
- Must have the right to work in Australia
- White Card – will assist to acquire
- Working With Children (WWC) clearance – will assist to acquire
- Class 2BC security licence – will assist to acquire
Benefits
- Generous pay and conditions
- Choose to work 4 or 5 day week
- Company vehicle provided
- Mobile phone provided
- Partial uniform provided
Are you the candidate we are looking for?
Can you think outside the box? Do you thrive on solving problems? Do you enjoy pulling things apart and putting them back together? Do you value quality over quantity? Do you enjoy working somewhere different every day? If this sounds like you, then we want to hear from you!
Apply now by sending your CV together with your application letter telling us why you are the right candidate.
Sponsorship is not offered with this position applicants without the right to work in Australia need not apply.
