Address
Form of work- Based in the Eastern Suburbs close to public transport
This is an excellent opportunity to work in an established practice that provides an extensive range of high-quality dental services with modern technology and a genuine commitment to their patients. As the first impression for the Practice, your ability to engage with their valued patients is essential whilst you work with highly motivated and dedicated professionals in a friendly and caring team environment. Referrals from the positive patient experience have shaped this Practice's exceptional reputation and growth, with the advantage of working with a Key Opinion Leader and acclaimed international industry speaker.
In the role, you will:
- Greet and welcome patients and visitors
- Schedule appointments and manage the calendar, ensuring a seamless patient journey
- Schedule follow-up appointments and reminders
- Provide information to patients about services, procedures, and fees
- Process and manage patient accounts
- Manage the appointment book/recall system
- Resolve patient queries and concerns with empathy and professionalism
- Handle administrative tasks such as filing, emailing, and scanning documents
- The role may require infrequent chairside assistance
You bring with you:
- Previous experience in dental reception
- The ability to quickly establish rapport and build trusting relationships with new and existing patients
- Excellent customer service skills and a professional telephone manner
- Friendly, professional and approachable disposition
- Excellent time management skills
- Knowledge of dental terminology and a passion for dentistry
- Excellent diary management skills
- Attention to detail and exceptional organisational skills
The role has the opportunity to develop into additional days with their sister company in the Inner West should the successful candidate choose.
Apply online or contact Helen Kyriakou or Jimena Hurtado on 1300 833 383 for a confidential discussion.
