Dental Receptionist

CAMP HILL DENTAL is a practice obsessed with patient satisfaction and is constantly trying to help people by creating a positive dental experience. As the Receptionist you will have a pivotal role in the running of our dental practice.

We are looking for a friendly, motivated and switched-on applicant, who loves connecting with people as much as we do. The applicant must aim to provide the ultimate customer service experience and have expert knowledge in all things dental. This is more than a job, it’s a career.

ABOUT US

CAMP HILL DENTAL, a family-owned business for over 30 years, has grown to become a busy 5 chair practice with 4 enthusiastic dentists - and we want to continue to grow! Our dentists provide all levels of general dental care - including implants, basic orthodontics, paediatric dentistry, rotary endodontics, CEREC and everything in-between. We have an exceptional team of hard-working support staff, who are committed to our patients.

CAMP HILL DENTAL enables our patients by providing education and an exceptionally positive experience through technical excellence, empathy and honesty.

ABOUT YOU -  What attributes we are looking for:

• A people person, someone who loves to help
• Inherently a happy, vibrant and bubbly personality
• An empathetic nature, particularly towards patients experiencing anxiety
• High attention to detail and in following outlined procedures
• You're great at tasks and time management
• Excellent verbal and written skills
• Strong work ethic, who is happy to be part of a high-performance culture
• A desire to learn - as a willingness to learn and grow with the business is a must
• Shows attention to detail

We are looking for someone who is prepared to work hard, contribute to our team, and be rewarded for results. Previous dental experience is desirable but not required. We strongly encourage all staff to further their education and support continued learning. 

ABOUT THE ROLE -  What you will be doing:

You will be the face of our business and often the first point of contact with our valued patients. You will be responsible for:

• Greeting and assisting patients in a friendly and helpful manner, so that they feel comfortable and welcome
• Answering phones/emails promptly with the ability to prioritise tasks
• Scheduling appointments and diary management
• Explanation of proposed treatment plans and clarification of procedures to patients in a clear and empathetic manner
• Processing of payments and managing all invoices and receipts
• Patient care and follow-up
• Assist in building long term relationships with our patients through punctuality, humor and kindness
• Maintenance of stock to assist with ordering supplies
• General administrative duties
• Sterilisation & Dental Assisting when required 

Ideal Qualifications/Capabilities:

• Oasis or other dental software preferred
• Word and Excel experience preferred

Contact Details:

Please apply in writing to our Practice Manager, Melanie, at ****@camphilldental.com.au providing a cover letter and resume.

If you have any further questions please call Melanie on: 07 3843 1***.