Please be advised that scheduled maintenance is to be undertaken on Saturday 20th April 2024 from 5 AM to 8 AM (AWST) and the system will be unavailable during this window.Convenience Buttons:Level 4 $87,712 - $92,057 pa (PSCSAA 2022)Fixed Term - Full TimePerth2024-04-29 4:00 PMDeterminations Officer(MIS24047)Fixed term opportunity for up to 12 months with the possibility for extension and/or permanencyDo you have what it takes to play a pivotal role in shaping the future of Western Australia’s rental landscape?Are you passionate about helping people resolve disputes in a fair and efficient way?Then the newly created Determinations Officer role at Consumer Protection is for you!Here at the Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) we value diversity and appreciate every individual’s perspective, bringing together a diverse and inclusive workforce to drive innovation and success. If you’re innovative and forward-thinking, and value collaboration and want to contribute to fair outcomes for tenants and consumers, then DEMIRS is the agency for you.The roleOur growing Conciliation and Services Directorate is responsible for conciliation and trader intervention activities, assisting businesses and consumers to resolve disputes remedying improper practices, and bonds administration for tenants and landlords.The new Commissioner Determinations function will implement key aspects of recent legislative reforms designed to enable tenants to make their rental a home and to provide an accessible and streamlined alternative to court for bond disputes.As a Determinations Officer, you will analyse issues, produce important reports and correspondence, identify trends, handle breaches of relevant legislation, and provide suitable advice amongst other key responsibilities.Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements, capabilities and pre-employment checks which will be assessed as part of the selection process.While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed-term, full-time or part-time) within the department for the next 12 months.This position is located in , at 140 William Street.Further informationPlease contact Paula Dell, Project Manager on (08) 6251 2422 or visit . You can also keep up to date on DEMIRS achievements and activities by following us on .How to applyWe ask for you to provide:A detailed resume outlining your key achievements, work history, education and professional development and covering letter of no more than two (2) pages, addressing the following points:
- Demonstrated ability to effectively listen and interpret information to deliver procedurally fair solutions to determine dispute applications.
- Demonstrated developed organisational skills with the ability to work under pressure and manage competing priorities.