Digital Ad Operations Executive

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere!

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M networks, 25 music stations and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.

LiSTNR produces some of Australia’s most popular podcasts such as Hamish & Andy, The Howie Games and It’s a Lot with Abbie Chatfield as well as the original docu-series podcast, The Children in the Pictures.

We’re on the hunt for a Digital Ad Operations Executive to join our Digital Ad Product & Operations Team on a 9 month parental leave contract.

What’s on offer for you?

• 9 month parental leave cover contract based out of our vibrant Melbourne office. This role can also be based out of our Sydney or Adelaide office. 
• Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events – PLUS much more!
• Award-winning, highly supportive and creative culture that enables you to be your best unique self!
• Flexible & hybrid working environment (we offer a range of flexible working options to help our people balance work and home life).
• Attractive salary package and opportunities for growth & progression – we love to promote internally across our 65 offices!

What you’ll be doing:

• Monitoring & maintenance of Audience Segment populations.
• Creation, governance and quality control of new Audience segments using 1st Party, 3rd Party, and/or Advertiser data in the CDP (Salesforce Data Cloud).
• Managing integration of Audience Segments with Ad Operations tools, such as Ad servers (Adswizz, GAM), SSPs (Audiomax/Magnite) and Order Management Systems (Boostr).
• Documenting Audience Segment data on a shared wiki used by the Digital Sales and Ad Ops teams.
• Enabling podcast monetisation across the entire LiSTNR network, including LiSTNR Originals and SCA podcast partners (Wondery, Diamantina, Sirius XM, BBC & Schwarz).
• Troubleshooting of any podcast monetisation issues, and removal of off-boarded podcasts.
• Ongoing monitoring & maintenance of streaming monetisation, including activation of new stations, and quality control of the ad experience across Apps, Web and Smart Speakers.
• Ongoing management, governance & maintenance of digital product catalogue in Order Manager System (Boostr), including the integration between the OMS and adservers.
• Management of Campaign reporting dashboards used by the Digital Sales team.
• Testing of Apps and Websites when new Ad Tech products or Apps are in development, and collaborating with development teams to help troubleshoot issues.
• Assist the Ad Tech director in developing and actioning change management plans in relation to ad platforms & capabilities

Experience we’re looking for:

• 1+ years’ experience in Digital Ad ops / campaign development / project management / ad tech
• Exceptional communication skills, both written and verbal
• Highly effective negotiator and a decisive problem solver.
• High level of attention to detail.

We are a values driven organisation - if you genuinely live and breathe our values, you’ll be a great addition to SCA.

• We’re Better Together
• People are our Power
• Always Curious
• We Push Doors Open
• Be Genuine

Still not convinced?
Head to our TikTok, Life@LiSTNR, for a sneak peak into some of the fun we have at SCA!

Keen? Apply now by submitting your resume via our careers page.

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!