Digital Analyst

About Us 

Be a part of Australia’s fastest growing and largest consumer electronics retailing group - over 200 stores and 13,000 employees. JB Hi-Fi is one of Australasia’s largest and most trusted retailers. Specialising in consumer electronics, home entertainment, small appliances and white goods, JB Hi-Fi strives to deliver the most extensive range, cheapest prices and genuine service to customers every day. 

The heart of our business is our people and we are proud of a culture that fosters teamwork, nurtures talent, encourages individuality and embraces diversity. 

Why join us? 

• We have a supportive, transparent and inclusive team 
• JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market 
• We support vulnerable members of our community by making donations to our ‘Helping Hands’ and ‘Doing Good’ workplace giving programs. Every dollar our team donates is matched and together we have donated more than $33m to our charity partners. 
• We offer generous team member discounts across The Good Guys and JB Hi-Fi 
• You will have exposure to ongoing training & development opportunities from day one 
• We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys group 

About the role 

The Digital Analyst is a commercially and customer focused role requiring you to work with key stakeholders & technologies across Marketing, IT and Online. Drive and own the online AB Testing strategy and relationship with Google Analytics agency. Provide timely insights and recommendations that support both operational and strategic digital objectives at JB Hi-Fi.

Key Responsibilities:

• Ability to scope, design and analyse AB Tests 
• Develop and manage the execution and technical parties for AB Test pipeline and program of work on the website
• Ownership of analytics agency relationship; Google Analytics, Tag Manager, Data Studio & Big Query 
• Brief agency to ensure correct data collection for tracking of new features rolled out
• Support the measurement of customer lifecycle both online and offline
• Provide data driven insights and recommendation into website development through the lens of the customer funnel
• Deep dive into ad-hoc analysis with the intent of driving insight and decision making
• Work closely with the UX team to highlight customer issues and test new initiatives
• Support the sizing, scoping, and prioritising of online initiatives and pain points

About you 

• Experience in running analytics set ups (Google Analytics preferred)
• Experience with A/B testing platforms (Optimize, Optimizely)
• Experience in data visualization tools (e.g. PowerBI or Google Data Studio)
• Experience with SQL an advantage
• Advanced MS Office Skills including PowerPoint & Excel

To Apply

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!