Digital Insights Analyst

About usThe Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.About the roleWe are looking for a talented and highly motivated Digital Insights Analyst to join a tight-knit team and deliver actionable insights and reporting to inform decision making with regards to policy, communications and service delivery. The nature of the work will range from short-term projects through to longer term engagements, and uses a delivery methodology underpinned by Agile principles. The role requires a base level of proficiency with data platforms, as well awareness of Government priorities, citizen needs and the role of online channels in service delivery.About youTo be considered for the role, you must be able to demonstrate:

• Experience identifying, querying, collecting, and analysing data from a range of digital mediums (media analysis, web analytics, social listening, digital advertising).
• Experience producing community insights reports for a range of stakeholders, designing and continually iterating to meet evolving and dynamic user needs.

• Experience with quantitative and qualitative data analysis, ideally including Boolean Logic and MS Power BI (Mandatory)

Experience with data storytelling (Mandatory)For specific responsibilities please review the attached position description.This position is only open to applicants with relevant rights to work in Australia.How to applyApply before the advertised closing date 11:59pm on Sunday, 07 July 2024. All applications should include:

• a resume; and
• a cover letter

In accordance with the Jobs and Skills Exchange Policy, Victorian Public Service employees are required to apply via the JSE for primary consideration access.Other relevant informationThe department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.