Digital and Website Officer

"YOU COULD MAKE ALL THE DIFFERENCE"

Primary Work Location: Wyong NSW 

• Optimise digital media and Website outcomes for a Local Government organisation
• Work/Life Balance - 9 day fortnight with flexible/hybrid working arrangements available
• Permanent full time position

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. 

Today the Central Coast is one of the fastest growing regions in NSW, with the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

The Digital and Website Officer sits within the Communication, Marketing and Customer Engagement section. The team deliver Council's digital media and Website services with a clear focus on innovation and creativity, and with the customer at the centre of all they do. This role provides an opportunity to assist with the maintenance of all digital media, online communications and engagement channels, as well as creating engaging, professional digital content.

Our ideal candidate has practical experience in the maintenance of complex websites including content, web design and development, as well as experience with content management systems and video production. 

This position is required to provide quality customer service and create value for the community.

Key activities of this role include:

• Maintain Council’s six websites including implementing website development, content management; integration enhancements with other Council systems and resolving outages, faults or issues; and coordinating these tasks with external providers if required
• Maintaining and implementing the digital Help Desk including responding to enquiries within service level agreement timeframes; resolving issues; reporting and coordinating tasks with external providers if required
• Maintaining and integrating Digital and Website activities including social networking, podcast development, online advertising and search engine to ensure continuous improvement and optimisation
• Assist with the creation of engaging, professional digital content, such as videos, coordinating with external providers if required.

About You:

• Ideally holding a Diploma of Applied Information Technology or Cert IV in Information Technology (web development) you have sound experience a similar role;
• Technically savvy you are experienced in HTML, CSS, Javascript for web development and have skills in HTML coding for third party software (such as Hubspot), along with sound skills in content management systems;
• You have experience in video production;
• Your analytical skills are well developed across a range of digital platforms, ensuring you can identify trends and provide advice to optimise digital outcomes;
• Your interpersonal and communication skills are strong, and you are customer focused and enjoy being part of a fast paced and supportive team.

About Us:

• We are a large organisation delivering a wide variety of services to our local community;
• We offer a supportive work environment with opportunities for career development;
• We provide opportunities to collaborate with subject matter experts from a variety of areas across the organisation;
• We offer an attractive range of benefits to our employees.

Please refer to the Position Description for detailed information on the position and required skills and experience.

This role provides a salary range of between $69.5k to $83.4k per annum + 11% superannuation.

A 9 day fortnight work-cycle currently applies to this role with flexible/hybrid working arrangements available.

Enquiries: Rebecca lus, Team Leader Engagement and Digital on ph: 0437 764 ***

Please note: Due to the current COVID-19 situation interviews may be conducted via Microsoft Teams.

If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Closing Date:  Applications close at Midnight on Sunday 17 March 2024. 

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HOW TO APPLY

Thank you for your interest in the position.

For more information on applying for a role with Central Coast Council please click on the following link: https://www.centralcoast.nsw.gov.au/council/about-council/careers-and-volunteering/applying-position

Apply now using our fast, easy to use on-line application process. 

Don't have access to a computer or electronic device? Applications can be lodged at any of Council's 11 Library locations. Pre-book a free 1 hour computer time-slot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the  Library enquiry counter.

Please note that you do not need a "password" to use our on-line application system, however you will need to complete your application without leaving the system as your application will not be saved.

** It is recommended that you review the questions and prepare your responses in a Word document or similar before commencing your on-line application. Your responses will not be saved if you encounter any problems submitting your application.

** We recommend that you use Google Chrome for best System performance.

To lodge your application, please follow the below steps:

Step 1:  Answer the on-line questions shown below. Please ensure that you provide as much detail as possible in response to the questions asked.

Step 2:  Attach your Resume 

Step 3:  Attach your qualifications and licences

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

IMPORTANT: If you require assistance to lodge your application please contact our Talent Acquisition team by emailing *******@centralcoast.nsw.gov.au or phone 0409 601 *** to discuss what reasonable adjustments you may need.

Applicants who are selected for interview will be contacted by phone or e-mail.  Please be advised, in order to ensure you receive all email communications from Central Coast Council, please whitelist '*******@centralcoast.nsw.gov.au' in your preferred email client.   For Further instructions please click here. 

 PLEASE NOTE: By completing and submitting this online application you confirm that any information provided by yourself in this application is true & correct and acknowledge that any offer of employment may be withdrawn should the information that you have provided in support of your application be shown to be false.  You also consent to employment screening checks being conducted where appropriate.  This may include associated checks (Referee check, Working With Children Check, Entitlement to Work in Australia, Employment History and an Australian Federal Police Check) as well as substantiation of educational qualifications, industry memberships, previous Central Coast Council employment history and association with professional bodies.

I also acknowledge that I will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.