About us
Owners Corporation Network (OCN) exists to help strata owners navigate the complexities of strata living, from social & organisation challenges to financial and legal issues. Our people have first-hand experience of living in strata and the upsides and downsides of this fast-growing residential sector.
We provide a range of services to members and also guidance and education for the wider community about achieving harmonious communal living. We are fiercely independent and not aligned with any commercial interest – what matters to a strata owner or resident is what matters most to us.
Qualifications & experience
- At least 3 years’ experience in a similar technology and Digital Support role is required, preferably gained in a member based not-for-profit organisation.
- Significant experience with WordPress, Memberpress, Active Campaign, Zoom and Microsoft suite software including SharePoint.
- Demonstrated team player, driven, consistent and enthusiastic with a collaborative and proactive mentality.
- Demonstrated ability to work independently or with a team in high-pressure situations and competing deadlines whilst ensuring quality output.
- Excellent interpersonal, communication, customer service and task management skills.
- Strong oral and written communication skills with the ability to get things done by influencing others and building trusting relationships.
- Tertiary qualification in a relevant field such as Computer Sciences, Information Technology, Digital or Multimedia is highly desirable.
- Lived experience or demonstrated knowledge of strata living is required.
Tasks & responsibilities
- To manage, support and maintain OCN’s Digital systems and assets to provide continuity, robustness and scalability as the organisation grows and develops.
- To support the development and publication and design of web pages and content for the website, social media, EDMs, Webinars and virtual meetings as well as support reporting on the performance OCN’s websites and CRM campaigns.
- To support, configure and maintain the software and platforms that meets OCN’s strategic objectives and the expectations of member and sponsors digital services.
- To support and train the OCN team and board in technical issues, manage the technology, technical supplier performance, relationships and procurement.
- Support and provide data quality assurance, database enquiries and reporting and support ad hoc technical projects as required.
Benefits
- Flexibility and remote options in this part-time role
- Varied role with lots of opportunities to grow both the role and the within the organisation
- Great mix of virtual work with a purpose led team environment and member engagement
- Some project based additional work possible
- Structured ongoing training and development.
- Well established value based not-for-profit organisation with over 20-years of history.