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Form of workAre you an experienced Digital Banking Manager ready to bring your innovative thinking into the banking and financial services industry?
Why join us?
- Work within an inclusive, supportive, and transparent environment
- Flexible hybrid working arrangements – WFH and office
- Excellent career progression and professional development opportunities
About the role
We are looking for an experienced, strategic and collaborative Digital Banking Manager to optimise existing and new digital initiatives, ensuring that our product offering meets the needs of our current and future customers and aligns with our organisational strategy.
The Digital Banking Manager will provide day-to-day leadership in a liaison role between our core product providers and internal business units. You will work collaboratively across the business, serving as a vital link between technical expertise and business goals.
Your key areas of focus will be in optimising platform and app performance, identifying areas of improvement, whilst maintaining robust product control measures and ensuring risk and compliance measures are met.
While it is preferrable that the role is based at our Head Office in Albury, NSW, the role can be based remotely in Melbourne, accessing our CBD based office space and with some Working from Home, under a hybrid work model. Travel to our Head Office in Albury, NSW may be required on a regular pre-scheduled basis.
What you can expect
Reporting to the Head of Product, you will:
- Lead and coordinate product operations enabling us to remain ahead of the curve, and relevant to our customers and community.
- Implement and maintain product control process that are robust, ensuring high-level security, quality, and regulatory compliance.
- Lead the lifecycle management of iBank, Hume Bank App and Hume Connect, our core products.
- Contribute to the ongoing implementation of the strategic business plan and goals.
- Create a culture of simplicity, efficiency, innovation, and continuous improvement.
About you
To be successful in this role, you will have:
- Experience in digital product or related banking management role
- Strong communication, interpersonal and stakeholder management skills
- Experience as a creative problem-solver with a focus on continuous improvement and innovation
- Tertiary qualifications in product management, digital marketing, finance, business or similar (desirable)
- A strong understanding of multi-channel / product environments and contemporary digital trends in the financial services sector (desirable)
About Us
At Hume Bank we’ve always believed the future is bright. In 1955 we started as a cooperative investment and building society to help people in our community achieve their dream of owning a home. Since then, we’ve grown to be one of Australia’s most successful regional banks, receiving awards from Canstar, RateCity, Mozo and finder, and we still remain 100% customer owned.
Banking brighter is about more than just banking. It’s about returning our profits back into the community and into the hands of our customers, and leading the way with innovation, technology and changing the future of our industry.
How to apply
If you’re a proven leader excited to progress your in the Digital Banking and financial services industry, click apply to submit your application or email your application to *******@humebank.com.au.
Applications must contain a resume and cover letter outlining your interest in the position.
If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway, just make sure to include a cover letter to let us know why you’d be a great fit for the team.
Applications close: Monday 18 March 2024
Hume Bank is an equal opportunity employer and welcome and encourage people from all backgrounds to apply. We are committed to building a culture that is inclusive, providing an ethical and diverse workplace where everyone is respected.
If you require any reasonable adjustments to the recruitment process or the role, please let us know by contacting *******@humebank.com.au
Our process
- Once the role is closed, we review all applications against the requirements, creating a shortlist for further review.
- If your application is successful, you may receive an initial screening call to further assess your suitability, before being invited to an interview.
- We conduct two rounds of interviews, with the first interview being held with the supervisor and a member of our People Team. You may be invited back to a shorter second-round interview with the head of the department.
- The final stage is to complete some quick compliance checks, before (hopefully) receiving an offer.
We are committed to providing all applicants with an outcome for their application.
