Clerk Grade: DCS Clerk Grade 0304
Employment Type: Temporary full-time (12 months)
Location: Sydney / Hybrid working options available and flexible working arrangements considered within NSW
The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious digital transformation of government services, underpinned by its Digital Government Strategy.
About the team
Government Technology Platforms (GTP) enables NSW government through the provision of core and common digital capability including cross sector leadership and delivery of ICT infrastructure and digital services aligned to the NSW Government ICT Strategy; Beyond Digital.
We are currently seeking a driven and enthusiastic Project Support specialist to start your journey in Project Support and grow your expertise in delivering transformative digital solutions with Power Platform.
About the role:
- · Embark on an engaging career as a Project Support Officer, where you will be at the heart of our Power Platform project initiatives. In this role, you will:
- · Monitor project timelines and deliverables, ensuring that Power Platform project objectives are achieved efficiently.
- · Prepare and assist in managing project documentation, contributing to the strategic direction of Power Platform solutions.
- · Support project teams by coordinating meetings, resources, and information related to Power Platform projects.
- · Serve as a key point of contact for project communications, facilitating smooth operations and stakeholder engagement.
- · Support administration and maintenance of a backlog of enhancements with our Microsoft Partner, coordinating monthly strategy meetings and delivery of their services.
About You
To be successful in this role, you will have:
- · Bachelor's degree in business, IT, Project Management, or a related field, or possesses equivalent experience.
- · Exhibits a strong interest in digital solutions, especially Microsoft Power Platform, and is keen to contribute to the field.
- · Demonstrates the ability to juggle multiple tasks, meeting deadlines with a high standard of accuracy and attention to detail.
- · Has excellent communication skills, capable of engaging effectively with both technical teams and business stakeholders.
- · Is eager to learn and grow, with a mindset geared towards continuous improvement and technological innovation.
To apply:
If this sounds like you, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter, please articulate your motivation for applying for this position, your interest and ambitions in growing a career Power Platform, and explain how you meet the requirements of the role.
Salary Grade 03/04, with the base salary for this role starting at 79,032 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Swathy Mohan via *************@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Monday, 6th May 2024 at 09:59 am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via *************@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit
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