AddressAre you detail-oriented and passionate about making a difference? United Disability Care is looking for a dedicated Claims Officer to join our team at the Robina Office. This part-time role offers an exciting opportunity to contribute to the smooth financial operations of our services and support our mission of empowering individuals to live their dreams.
What We Offer:
- Staff induction, ongoing training, and support.
- Upskilling opportunities through our Learning Management System.
- Employee Assistance Programs for personal support.
- Career development with succession planning.
- A great work culture.
- Certified as a Great Place to Work!
- Weekly Claiming Export: Prepare and audit the rostering system to extract claiming information weekly and verify data accuracy.
- Data Reconciliation: Reconcile exported files with client records and investigate discrepancies to ensure accuracy.
- NDIA Portal Uploads: Upload claiming data to the NDIA provider portal, ensuring all fields are completed and supporting documents are attached.
- Error Management: Troubleshoot and correct claiming errors promptly, including processing back claiming as needed.
- Collaboration: Collaborate with internal teams to improve claiming processes and respond to NDIA enquiries, audits, and fraud queries.
- Continuous Improvement: Support continuous improvement initiatives across the organization and assist in managing improvement registers.
- Part-time role: 24 hours per week.
- Work schedule: Ideally Monday, Tuesday, and Wednesday, but flexibility is available.
- Previous experience in a similar role is highly desirable
- Previous experience within a financial administrator role
- A strong understanding of the NDIS
- Excellent communication skills.
- Computer literacy and proficiency with excel
