Company

Nsw Department Of Customer ServiceSee more

addressAddressSydney, NSW
type Form of workContract, Casual/Temporary
salary Salary$106,025 - $117,363 a year
CategoryAccounting & Finance

Job description

Digital Power Platform Reporting Advisor

  • Role type: Temporary full-time (12 months), potential for extension.
  • Salary: DCS Clerk Grade 7/8 - base salary starting at $106,025 - $117,363 plus 11% superannuation and leave loading.
  • Location: Hybrid - Remote plus some office based (Haymarket, Sydney).

We are currently seeking a driven and enthusiastic reporting and data specialist to provide our app users with support, identify and articulate app improvement opportunities and conduct data reporting and analysis within the GTP Microsoft Power Platform team.

About the role:

  • Support the product manager and lead for all Power Platform applications - developing, and implementing solutions using the Microsoft Power Platform suite of tools, including Power Apps, Power Automate, Power BI, and Power Pages.
  • Produce and provide branch and agency executive with high quality, accurate reporting on contract and commercial procurement activities.
  • Support project administration and coordination of Power Platform product enhancements and new build projects.
  • Support variety of system administration tasks for Power Platform using process guides.
  • Develop and maintain administration function and user guides that supports all apps, including conducting end-user training sessions.
  • Support maintenance of accurate documentation of processes to ensure transparency, continuity, and efficiency.
  • Support analysis of data architecture of Power Platform solutions to streamline and avoid duplication of data.
  • Support administration and maintenance of a backlog of enhancements with our Microsoft Partner, coordinating monthly strategy meetings and delivery of their services.

About You

To be successful in this role, you will have:

  • Bachelor's degree in Business, Computer Science or equivalent qualifications / work experience.
  • 2+ years of experience working with reporting tools:
    Excel, including some data transformation and analysis (essential)
    Power BI (strongly preferred)
    Or other similar tools, tableau, DOMO etc.
  • Experience with Microsoft Power Apps and/or Power Automate is preferred.
  • Proven ability to design, develop, and implement reporting tools and processes.
  • Knowledge and/or experience around procurement or contract management (preferred)
  • Experience preparing internal briefings, submissions and presentations.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work effectively both independently and as part of a team.
  • Solid written and verbal communication skills

To apply:

If this sounds like you, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter, please articulate your motivation for applying for this position and explain how you meet the requirements of the role.

About Us

The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious digital transformation of government services, underpinned by its Digital Government Strategy.
Government Technology Platforms (GTP) enables NSW government through the provision of core and common digital capability including cross sector leadership and delivery of ICT infrastructure and digital services aligned to the NSW Government ICT Strategy; Beyond Digital.

For any enquiries regarding this role, please contact Matthew Sanderson, Digital Power Platform Product Manager ***************@customerservice.nsw.gov.au

Salary Grade 07/08, with the base salary for this role starting at 106025 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Sujatha Sankaran Kutty via ***************@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Friday 5th April 2024 at 9:59am

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via ***************@customerservice.nsw.gov.au or 02 9494 8***.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Refer code: 1960789. Nsw Department Of Customer Service - The previous day - 2024-04-06 11:06

Nsw Department Of Customer Service

Sydney, NSW

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