Digital Producer

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.
About the role
We’re seeking a Digital Producer to develop content solutions that will create a world class digital experience for our customers on the linkt.com.au website.
You’ll join an innovative team and collaborate with other Digital Producers, providing leadership and creating experiences that will exceed our customers’ expectations and deliver business value.
As our Digital Producer, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.
Day-to-day, you will:
· Contribute to and deliver our content strategy for linkt.com.au
· Coordinate/complete BAU content updates and maintenance as required.
· Support the development of a content engagement process, commencing from ideation, solutioning through till delivery.
· Project-manage delivery of small to medium scale content initiatives, from ideation through till delivery.
· Work collaboratively with virtual teams throughout all delivery phase, from idea development, requirements gathering/definition, design and build, technology and user-interface review, stakeholder communication, project management and delivery/deployment.
· Gather and develop requirements from Customer Operations and other business stakeholders, to deliver solutions which align with the digital strategy.
· Drive an agile development process, ensuring efficient and effective daily stand-ups, sprint planning and retrospectives, and showcases.
This role will suit someone with a curious mind and transferrable skills and experiences, including:
· Extensive commercial experience and a proven record in supporting the achievement of strategic objectives through the delivery of innovative web applications, content and services.
· Strong experience working with a range of web Content Management Systems, such as Adobe Experience Manager.
· Experience using A|B and multivariate testing tools, including Adobe Target. Experience using Adobe Target or similar to create tailored/segmented customer campaigns and content.
· Understanding of search engine optimisation and search engine marketing techniques and strategies.
· Strong experience using Adobe analytics or similar tools to rationalise proposed changes and approach, derive actionable insights and to measure the efficacy of changes.
· Experience working with Atlassian products, including JIRA and Confluence.
· Ability to challenge thinking and innovate.
· Ability to thrive in a complex, fast-paced, and fluid environment, and the ability to adapt quickly to changing priorities/requirements and be flexible in shifting tasks to meet deadlines.
· Demonstrated outstanding ability to work independently and effectively within a small, multi-disciplinary team environment.
· Awesome written and verbal communication skills
If you meet some of these requirements, but not all, we encourage you to submit your application.
With a career at Transurban, you’ll enjoy a range of benefits, including:
· A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
· 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
· Learning and development opportunities to support your career interests
· Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
· Share offers and insurance benefits
· Social activities, community give-back programs and paid volunteer days
We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.
We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.
We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on .
Ready to help us keep cities moving? Apply today.
Job Type: Permanent
Closing Date: 06-Apr-2024 0:00
Please note: The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location: Melbourne CBD & Inner Suburbs Melbourne VIC