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Form of workAbout Us
Our mission is to brighten the lives of seriously ill children and their families. Our programs bring them fun, joy and laughter when they need it most, because happiness matters. When you join Starlight, you’ll:
As a pivotal member of Starlight’s innovative Community Fundraising team, the Digital Producer plays a key role in the development, maintenance, optimisation and tracking of a range of Starlight’s digital campaigns including Super Swim, Tour de Kids, Super Steps, Stream Raiser, and Game Changer, as well as the creation and implementation of automated communication journeys.
Reporting to and working closely with the Digital Campaigns & Experience Manager, this role can be based in Sydney, Melbourne & Brisbane with flexible/hybrid work options.
What you will do:
This is an excellent opportunity if you are looking to grow as a Digital Producer, supported by your degree in marketing, communications, or a similar field, ideally you also have experience or exposure to:
As well as the real joy of seeing the positive difference your work makes in the lives of others, our unique benefits support you at any life stage:
We are committed to positive employment experiences in an environment where everyone is included, respected, safe, and treated fairly, so you can be your best and true self every day. If we can make accommodations to our recruitment process to better enable you to shine, please include this in your application. Starlight's vision for reconciliation is to embed values of awareness, acknowledgement, and respect for Aboriginal and Torres Strait Islander Peoples and their culture within our organisation.
Successful applicants will undertake a Working With Children Check and a National Police Check.
Our mission is to brighten the lives of seriously ill children and their families. Our programs bring them fun, joy and laughter when they need it most, because happiness matters. When you join Starlight, you’ll:
- Change lives for the better, positively impacting the lives of seriously ill children, young people, and their families.
- Have inspiring and positive work. We work to our strengths, we care about each other, and we work collaboratively.
- You’ll be included in an exceptional team. We’ve been recognised as a Great Place to Work, we’re one of AFR’s Most Innovative Companies and we’re also the most trusted children’s charity in Australia.
As a pivotal member of Starlight’s innovative Community Fundraising team, the Digital Producer plays a key role in the development, maintenance, optimisation and tracking of a range of Starlight’s digital campaigns including Super Swim, Tour de Kids, Super Steps, Stream Raiser, and Game Changer, as well as the creation and implementation of automated communication journeys.
Reporting to and working closely with the Digital Campaigns & Experience Manager, this role can be based in Sydney, Melbourne & Brisbane with flexible/hybrid work options.
What you will do:
- Maintain and optimise the team’s digital fundraising platforms including Super Swim, Tour de Kids, Super Steps in collaboration with internal and external stakeholders.
- Conduct ongoing website audits to ensure branding, messaging and fundraising content is up to date.
- Lead the development of new feature builds for the team’s websites to improve fundraiser engagement and conversion rates,
- User Acceptance Testing activity (UAT).
- Identify and execute test and learn activities to improve website engagement and conversion.
- Collaborate cross- functionally to help create digital content and fundraising pages aligned with team objectives.
- Develop & maintain strong relationships with key stakeholders including agencies, partners & suppliers e.g. Raisely, Funraise.
- Manage the communication journeys for fundraising campaigns.
- Analytics & reporting.
This is an excellent opportunity if you are looking to grow as a Digital Producer, supported by your degree in marketing, communications, or a similar field, ideally you also have experience or exposure to:
- Website or user experience design, and email production
- Content management solutions like Contentful, WordPress or similar
- Ticket tracking and project management platforms like Trello, Jira, Monday or similar
- Email campaigns in Salesforce Marketing Cloud, Ortto, or similar.
- Creating and amending design assets in Adobe Photoshop or Canva
- Building website performance reports in Google Analytics, Google Data Studio or similar
- Attention to detail and excellence in execution, balanced with strong conceptual ability.
- Strong communication and influencing skills with an ability to collaborate both internally and externally.
- P2P fundraising platforms, e.g. Raisely, Grassrootz, Funraisin highly desirable
As well as the real joy of seeing the positive difference your work makes in the lives of others, our unique benefits support you at any life stage:
- Best Self leave days, additional carer’s leave. And a commitment to our flexible working philosophy.
- Leave to support reproductive health.
- Leave options for pet owners (because pets are family too!).
- Public Holiday swap options & the potential to work from anywhere in the world for 20 days a year.
- A commitment to supporting your mental health and wellbeing.
- Development and growth opportunities in a workplace underpinned by positive psychology.
We are committed to positive employment experiences in an environment where everyone is included, respected, safe, and treated fairly, so you can be your best and true self every day. If we can make accommodations to our recruitment process to better enable you to shine, please include this in your application. Starlight's vision for reconciliation is to embed values of awareness, acknowledgement, and respect for Aboriginal and Torres Strait Islander Peoples and their culture within our organisation.
Successful applicants will undertake a Working With Children Check and a National Police Check.
