Digital Services Supervisor

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

The Arts, Heritage and Libraries branch role is to enrich the lives of residents and visitors by providing arts and cultural leadership, opportunities, knowledge, development, connections and experience.

The purpose of the Digital Services Supervisor is to lead and drive library technology systems and services to deliver responsive technology to library customers and support seamless interactions between customers and library services.

Key duties –

• Lead the Digital Services Team including recruitment, training, development, and performance
• Manage day to day technology operational requirements in libraries and resolve issues in a timely, efficient and customer focussed manner.
• Contribute to business reporting by providing routine and ad hoc reports, data analysis and data interpretation relating to Library statistics and systems.
• Coordinate IT support for the Library Services within Council and provide specialist input on the specification, design, development, implementation and maintenance of corporate web systems, business systems, digital platforms and software.

About you

You are tertiary qualified in Librarian and Information Science, IT, Community Development or similar. Coupled with your formal training is previous experience in a similar role with Library systems or equivalent.

As a natural leader, you are exceptional in building strong teams and fostering positive culture aligned with company values. You are adept in project management, developing plans, coordinating actions and managing budgets. Your strong communication and interpersonal skills, particularly in persuasive communication, active listening and consultation are essential to success.

As a solution-oriented individual, you possess superb problem solving abilities to diagnose challenges and instigate solutions. Your capability to prepare professional business documentation including reports, presentations and project, planning and policy papers will be highly utilised in this role.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities. 
• Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

• A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and
• A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2023-2027.

For specific enquiries contact Jane Stronach during business hours on 07 5475 8***.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team *********@sunshinecoast.qld.gov.au.

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.