Director, Anz Workplace Lead

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As the Workplace Services Lead, you will be instrumental in driving our vision of “Creating inspirational, sustainable workplace experiences for our people and communities”. Design, communicate and deliver integrated, innovative and differentiated workplace solutions for our client.
You will be a visible and influential leader who is accountable for outstanding facilities and service delivery, as well as HSSE, client and customer interaction, and workplace modernisation as well as managing site-based teams.
An Overview of the role:
Work with APAC Account Lead, client and key stakeholders in defining workplace strategies to support key concepts
Develop and manage budgets in conjunction with APAC Account Director, Finance Director and site leads
Be a change champion in reducing the carbon footprint through energy efficiency and the adoption of renewable energies to achieve the target of net zero by 2030
Develop and lead a high performing team
Oversee Site Managers and Subject Matter Experts work streams to support the delivery teams across the region
Ensure consistent reporting and coordination regionally, using data to drive strategic decisions
Manage the sub-regional FM delivery, ensuring standards are maintained and act as a point of contact
Build and maintain strong client relationships, aligning goals and promoting 360 feedback
Compliance and risk management delivery
Sounds like you? This is what we are looking for:
Experienced in a senior account leadership role and have been responsible for complex account structures and is looking to take the next step
Ability to influence, partner and operate strategically within a client relationship
Energy and drive to develop a superior customer experience
Understanding of current industry technology with a focus on future enhancements
Excellent interpersonal and presentation skills
Commercially and financially astute
Proven leadership skills, inspiring, guiding and coaching team members and developing performance
Confident in making difficult decisions within a complex environment
Track record in generating growth and development
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ334814
Location:
On-site –Docklands, VIC
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL –
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our .
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.