Director Enterprise Service Management

• Leadership role managing and delivering enterprise wide business solutions
• Use your expertise to make a difference in the broader community
• Newly created permanent role which will effect change and transformation

The purpose of Queensland Fire and Emergency Services (QFES) is to empower communities to prevent, prepare for, respond to, and recover from the impact of fire and emergency events. As the primary provider of fire, rescue, and emergency management programs and services throughout Queensland, they are committed to ensuring the safety and wellbeing of all Queenslanders. QFES encompasses various services including the Fire and Rescue Service, disaster management, Rural Fire Service, State Emergency Service, and supports other volunteer groups providing emergency response.

Purpose Of The Role

As the Enterprise Solutions and Services Manager, you will play a pivotal role in leading and managing the delivery of enterprise business systems, data and integration systems, and information management. Reporting directly to the Executive Director, Information and Technology, you will provide strategic leadership and direction to ensure our IT systems and platforms align with our department's vision and strategy. Key responsibilities will include:

• Leading and managing centralised, enterprise-level technology service delivery.
• Driving effective solution delivery and implementing an enterprise solutions roadmap.
• Providing strategic advice to senior executives on optimising the enterprise application portfolio.
• Defining and maintaining high-level domain architecture frameworks.
• Identifying and mitigating risks related to enterprise applications.
• Researching and analysing emerging technologies to drive innovation.
• Developing and reporting on application-related metrics and KPIs.
• Managing human, financial, and physical resources effectively.

Key Skills And Experience

• Degree in computer science, information systems, or related field.
• Proven experience in managing enterprise project delivery and stakeholder management.
• Strong knowledge of application and SaaS domain high-level architecture.
• Relevant certifications in ITIL, TOGAF, UCD, or Prince2Agile.
• Excellent analytical and problem-solving skills and a track record of driving successful systems outcomes in a complex environment,

If you are driven by making a difference in the community and possess the required skills and experience, apply now bysubmitting your CV/Resume and a Short Statement (maximum 2 pages) to email ***@edenritchie.com.au - Kim Ritchie 0412 156 ***.Job Reference: 598246