Director Of Community Services

Director of Community Services
  
Opportunity to relocate to Orange NSW - Bring your proven success in Community Services to lead programs dedicated to providing essential homelessness and domestic and family violence support to communities across Orange, Bathurst and Dubbo NSW.

• Generous salary, in addition to a car allowance and relocation package
• Hybrid working environment
• Be a part of the Executive team and report to a CEO who leads a collaborative, transparent, open-door and dedicated team culture

Impact of the organisation and Plus Community

Housing Plus is a progressive social enterprise that re-invests ALL profits into improving social outcomes for individuals and communities in regional NSW.
  
As a specialist homelessness and domestic and family violence service provider, they directly support individuals in regional areas into crisis, transitional and long-term stable housing, whether it be social, affordable, private rental or home-ownership markets.

The Director of Community Services will launch the new strategic plan and have complete oversight over the Plus Community subsidiary which will house all Community Services, including Staying Home Leaving Violence (SHLV), Women’s Domestic Violence Court Advocacy Service (WDVCAS), The Orchard Emergency Domestic Violence Accommodation, the Initial Transitional Service (ITS), the Orange Homelessness Support Service, Men’s Behaviour Change, Opportunity Pathways, and Together Home.

Impact you will make in this role

With a commitment to exceptional leadership, clinical excellence, regulatory compliance, and strategic growth, we are seeking a Director of Community Services to apply their knowledge across the domestic violence and/or homelessness sector to lead a dedicated team and launch the new strategic plan.

Reporting to the CEO, this person will be a vital part of the Executive team and will be responsible for the delivery of sustainable client-centric programs by creating strategic networks, maintaining key partner relationships and supporting a cohesive and multidisciplinary team dedicated to the best outcomes for clients across various initiatives focused on homelessness and domestic and family violence.

We are searching for a collaborative, transparent and empathetic leader who is driven to understand the local community and who takes pride in being a trusted partner to all internal stakeholders, external partners and the community.
  
Responsibilities:

• Leadership and Team Management: Lead and manage a diverse team with oversight of 75 indirect reports and 4 direct reports, including the DV Services Manager, Tenancies Manager, and Orchards Manager, and future Clinical Governance Manager/Practice Lead promoting high levels of collaboration, trust, performance and professional development
• Clinical Governance and Compliance: Oversee clinical practices, governance practices, regulatory compliance, and quality assurance to ensure the highest standards of customer-centered care and service delivery across all Plus Community service programs
• Contract Management and Stakeholder Engagement: Manage contracts and engage with funding bodies to secure resources and support for all programs, ensuring alignment with organisational goals and strategic objectives
• Strategic Growth: Drive business development efforts to expand service offerings, identify new growth opportunities, and foster strategic partnerships aligned with the organisations mission and new strategic plan
• Practice Framework Development: Lead the development and enhancement of the practice framework, focusing on clinical governance, client critical response, a client-centered approach and continuous improvement initiatives
• Community and Stakeholder Relations: Establish and maintain strong relationships within the community, collaborating with stakeholders to enhance service delivery and support client needs effectively

Skills and Experience:

• Minimum Bachelors’ degree qualifications in Social Work, Psychology, or a related field
• Experience and proven success in leadership positions across Community Services with specialised knowledge of domestic and family violence, homelessness, children's services or health
• Demonstrated leadership experience, managing large teams and fostering a positive collaborative and respectful culture
• Strong business acumen with experience in contract management, budget oversight, and strategic planning
• Proven track record identifying and pursuing new opportunities for service expansion and development
• Deep understanding of clinical practices, governance practices, and regulatory requirements in social services
• A valid driver's license
• A commitment to Housing Plus’s mission and vision to provide safety, comfort, housing and support services improving people’s lives through independence and choice

Application Process:

If you are passionate about making a difference in the lives of women, children and families and possess the proven success and knowledge outlined above, we encourage you to apply by uploading your resume and cover letter detailing your suitability and interest in the position.
  
If you have any questions or would like to have a confidential discussion about the role please contact Chloe Barton at *****@impactadvising.com.au, 0426 161 ***.

Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in workforces.

Additional information

• Generous salary, in addition to a car allowance and relocation package
• Hybrid working environment
• Join a collaborative, transparent and dedicated Executive team