Who we are?
Muse is a registered provider delivering quality humanistic supports to people with disabilities across Queensland. We are a reputable charity-based organisation delivering a range of services to people in community.
We are quality driven with a focus on participants of the NDIS and recognise the value of direct support work. Muse prides itself of working in tandem with participants and their support workers to actualise goals and necessary supports.
Our Goal is to is to empower self-actualisation for participants and whilst empowering support workers to recognise their importance in working alongside participants to lead and inclusive life of their choice.
On offer:
- Great salary $120.000 + super
- Full time - Based in Brisbane with office in Milton.
- Permanent, full-time position but can choose to be paid under an ABN (preferred)
- Supportive team environment
Role overview:
- The role of the NDIS Service Manager is to oversee SIL services within the area cluster and to monitor the delivery of participants services
- Responsibilities will encompass providing consultation, assistance and management of budgets, funding compliance and developing, training and motivating contractors
- Assist the Regional Manager (where applicable) in the maintenance of relationships with key stakeholders within a region, including attending forums, networks and other meetings to promote and improve service delivery
- You MUST have active referral networks and a large base of Support Coordination referral pathways.
Requirements:
- Ideally tertiary qualifications in disability support work, social work, or related (or completed Diploma with relevant experience)
- Ideally at least 3 year's experience leading an NDIS team with direct supports i.e SIL.
- In depth understanding of issues pertaining to mental illness and the impact on individuals
- Ability to build and maintain strong collaborative relationships with the community and staff
- Demonstrated experience in managing staff, including recruitment, supervision, professional development and performance
- Well-developed communication, interpersonal and conflict resolution skills
- Ability to work autonomously with supervision and as part of a team
- Experience managing budgets and understanding of financial management
- Excellent negotiation, problem solving and decision-making skills, as well as the ability to work to time frames, meet deadlines, and work in challenging situations
- Good organisational skills and ability to multitask in a busy and demanding working environment.
- Competency in administration, documentation, reporting and intermediate computer skills in Microsoft Office
- Current driver's license
- Must hold NDIS worker screening clearance
If you find synergies with the role and want a change from not being recognised for the importance of your role, then please apply.