Address
Form of work
SalaryAbout us
Dobson Family Care stands as a compassionate and dedicated family-owned Disability Support Company, extending its heartfelt services to individuals in need throughout the South Burnett region. Headquartered in Murgon, QLD, our mission revolves around supporting NDIS and My Aged Care participants residing in the areas spanning from Goomeri to Kumbia, along with all the towns nestled in between. At Dobson Family Care, our unwavering commitment is centered on putting our participants first. We understand the unique challenges they face, and our services are tailored to address their specific needs with empathy and professionalism. In addition to our dedication to the well-being of our participants, we also place significant importance on the welfare of our staff. Acknowledging that our employees are the backbone of our organisation, we cultivate a nurturing work culture that values their contributions and fosters personal and professional growth. Full time hours available, fast paced and varied role.
Qualifications & experience
- Minimum 1-2 years management experience within the Disability Industry
Tasks & responsibilities
- Assist the team with the coordination, planning and execution of workflow activities.
- Oversee Staff and make sure that they are sending and completing all the Participants documents E.g.: Shift reports , Medication Charts, etc.
- Implement, improve, and enforce policies and procedures that will increase the financial and operational effectiveness of the company.
- Develop and implement plans to improve operational effectiveness and efficiency.
- Be responsible for the identification and realisation of business development opportunities;
- Be responsible for implementation of client-centric systems and processes to ensure maximum choice and control according to NDIS, Quality and Safeguarding Standards;
- Ensure continuous improvement in the delivery, monitoring, and review of client services, including the implementation and embedding of effective ongoing feedback processes and ensure this is reflected in all areas of service delivery.
- Accountable for operations to maintain compliance and performance of service delivery with contractual, legal, organisational requirements and obligations.
Benefits
- Up to full time hours available with flexibility to balance work/home commitments.
