Disability Services Officer

Avenue Botany are on the lookout for motivated Disability Services Officers to facilitate Avenue participant’s engagement in social and recreational activities in the community. This full-time role is central to the successful operations of the Avenue Hub.

ABOUT FIGHTING CHANCE & AVENUE:

Fighting Chance designs, builds and scales social enterprises which move the dial for Australians with disability and their family. We work to identify the challenges, hurdles and barriers faced by people with disability in their everyday lives and then design and build sustainable social enterprise businesses to bridge these gaps. Avenue is one of these enterprises.

Avenue is not your average day program. We are a series of Co-Working Spaces for people of all abilities, regardless of their support needs; working to a vision for a world in which work is accessible for all. Our mission is to build a network of co-working spaces, bringing world-class work, social and learning opportunities to people of all abilities. Each Co-Working Space offers people with disability the opportunity to:

● Work: Avenue forms and facilitates micro-enterprises to enable participants to utilise their skills and contribute to the economy

● Learn: Avenue offers participants a range of learning and skill development opportunities, across a range of content areas including work skills, social skills and personal development

● Socialise: Avenue offer participants the opportunity to engage actively and meaningfully in social aspects of community life and develop friendships

Fighting Chance Values:

● The person is the point

● The power of yes

● We're trailblazers

● A hand up, not a hand out

● Unbeatable workforce

Our values become the heart of our operations, systems and practices in all areas of the business. They are at the centre of what binds us together as a group.

ABOUT THE ROLE:

The Disability Services Officer is a critical role, liaising with a variety of stakeholders, providing education and community support for our participants and ensuring superior support in the delivery of our programs and services on a day-to-day basis.

CORE ACCOUNTABILITIES INCLUDE:

• Assessing clients' needs and planning, developing and implementing educational, training and support programs

• Interviewing clients and assessing the nature and extent of difficulties

• Monitoring and reporting on the progress of clients

• Referring clients to agencies that can provide additional help

• Assessing community need and resources for health, welfare, housing, employment, training and other facilities and services

• Liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services

• Supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions

• Supervising offenders on probation and parole

• Assisting young people to solve social, emotional and financial problems

• Preparing submissions for funding and resources, and reports to government bodies and other agencies

VALUES AND BEHAVIOUR

● Promote and role model appropriate behaviour to support Fighting Chance and Avenue’s culture, performance and brand

● Actively support Fighting Chance’s commitment to the principles of diversity, inclusion and Equal Opportunity Employment (EEO)

● Constructively contribute and collaborate with all colleagues

● Actively demonstrate the organisational values

● Deliver high quality work that supports our operating environment

● Demonstrate compliance with all legislation and policies and procedures

SKILLS AND EXPERIENCE

To be successful in this role, you will ideally have:

● A relevant qualification in the disability and/or community service.

● Experience in people management is desirable

● Strong interpersonal and relationship-building skills with internal and external stakeholders

● Highly developed administrative and organisational skills

● Well-developed written and oral communication skills

● Excellent attention to detail

● Ability to work as part of a team

● Ability to demonstrate an understanding of customer care in a disability service.

● Alignment with the Values of Fighting Chance is essential.

● Excellent communication (verbal and written), interpersonal skills

● Strong collaboration and problem-solving skills

● Have the right to work in Australia

● Possess or be willing to obtain a current NDIS Worker Screening Check/Working with Children Check

● Possess or be willing to obtain Provide First Aid (HLTAID003)

HOW TO APPLY

If this sounds like you, please apply today! To be considered for this position please attach a cover letter outlining your suitability to the position, along with your current resume.