Duty Manager

We are seeking a talented Duty Manager to join and lead our team with a hands-on approach.

Currently open 6 days (Closed on Mondays) your role will be to notice the 1% that turns a good experience for our patrons into a great one. Maintaining a high level of customer service and venue presentation is a must.

You will have the opportunity to:

• Be a part of a growing, expanding business
• Get the work life balance 
• Gain knowledge of beers and wine from production through to sales.
• See your ideas turn to fruition
• Work with a fun, dynamic unique venue

Key responsibilities include:

• Day to day running of shifts and breaks whilst being conscious of the wage percentages and ensuring the venue presentation remains high. 
• Be a leader, demonstrate to your staff that you can not only talk the talk but walk the walk and lead from the front. 
• Be excited about beer and wine and the hospitality industry. Have a passion for passing on your knowledge to others whilst still having a keen interest to grow and learn on your own journey. 

The successful applicant will have:

• At least 2 years proven experience in a similar role.
• Any relevant qualifications or training certificates.
• A valid Approved Managers card & Food Handler certification. 
• Experience working in high volume venue.
• Excellent time management and organisational skills.
• Strong communication and interpersonal skills to develop relationships with clients, patrons and staff.
• Excellent customer service skills with a charismatic ability to influence and negotiate successfully.
• Ability to work under pressure and have preventative action management skills and conflict resolution skills
• Professional personal presentation
• A positive, flexible and determined attitude to work and service