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Form of workABOUT US
We are the home of harness racing in Victoria.
We are a unique seven day a week entertainment venue with a range of racing and non-racing offerings including dining facilities, large function & conference rooms, 41 room four-star hotel, busy gaming lounge and sports bar & TAB.
We are committed to providing high standards of excellence in racing, hospitality and customer service with a passion for providing our customers with a great experience.
THE OPPORTUNITY
As a Duty Manager you will assist with leading our team towards excellence in customer service and compliance including -
- Cash & Expenditure Control
- Process and procedure
- Stock Control
- Staff Management & Rostering
- Demonstrate customer service standards
- Assist with day to day operations
- Adhering to OHS Covidsafe practises
ABOUT YOU
You love being part of a team and approach your work in an energetic and positive manner. Along with the above requirements you also possess the below qualities:
- Minimum 2 years' experience as a Duty Manager
- Attention to detail
- Demonstrated Bar, Bistro, Gaming, TAB experience
- Current RSA, Food Handlers, Gaming Licence, RSG, Drivers license, First Aid and TAB Accreditation (fork lift license optional)
- Excellent cash handling and understanding of compliance
- Ability to manage and implement process and procedure
- Outstanding customer service standards
- Strong administration skills including all Microsoft office capabilities
- Leadership skills to support team and patrons
- Ability to use multiple systems including POS
- Strong problem solving skills
AVAILABILITY
Must be available to work a rotating roster including days, nights, weekends and all major events.
In return excellent benefits are on offer including competitive salary, free car parking, staff discounts, training and career development.
APPLY NOW
We thank everyone for their application. Only those selected for an interview will be contacted.
The successful applicant will be required to undergo background checks in accordance with company policy including a police check.
We are an Equal Opportunity and Child Safe employer. We embrace diversity and are committed to child safety and supporting the best interests of children in all our operations. We are dedicated to attracting and retaining people from a diverse background, including but not limited to, those identifying as LGBTIQ, Aboriginal and Torres Strait Islander, people from cultural and linguistically diverse (CALD) backgrounds, and people with a disability.
