Duty Manager - Dfo Essendon And Uni Hill

The key purpose of the Duty Manager is to ensure all Centre functions (Retail, Operations, Guest Experience and Marketing) continue to be delivered during late night trade and weekends. Being a part of the leadership team at the centre, the Duty Manager is responsible for ensuring major initiatives continue to progress 7 days a week in a seamless manner and will manage emergency situations, the general up-keep of the centre, retailer and customer liaison and overall customer service in order to maximise centre presentation maintain an exceptional customer experience.

PLEASE NOTE: Roster will be Thursday - Monday 10am-6pm 

The position is shared across DFO Essendon and DFO Uni Hill

You will be an experienced middle level manager with a background in customer service or retail operations.  You will be an influencer with strong negotiation skills with the ability to manage and resolve conflict effectively.  You will have previous experience in contractor management and a demonstrated understanding of safety, health and environmental management. You will possess a solid knowledge of retail leases & retailer management coupled with centre operations (tenancy delivery, safety and security). You will be known for your capability to problem solve in high pressure situations and have a proven track record of delivering results through collaboration with others. A tertiary qualification in a business related discipline is desirable.

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options 
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave

Our values cultivate a culture that encourages our 1,200+ team members to be adaptable, agile, resilient and passionate.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

If you would like to discuss any reasonable adjustments we can make to better support you during the recruitment process or your potential future role please reach out to our Talent Acquisition Team at ***************@vicinity.com.au.

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.