Cookie is on the lookout for a dynamic Duty Manager to join our team. We're searching for someone well-versed in all areas of hospitality—a true all-rounder who can seamlessly transition from bar service to table service while overseeing and leading the team.
As a venue, Cookie blends a bustling beer hall, a traditional Thai restaurant, and a vibrant cocktail bar under one roof, resulting in a variety of distinct atmospheres. We are looking for someone who shares this passion and is enthusiastic about helping to cultivate these unique environments.
As a Duty Manager, you will handle a mix of opening and closing shifts, upholding and surpassing our high standards. You will lead by example, eagerly training and guiding the team. Reporting to the Venue Manager (VM) and Assistant Venue Manager (AVM), you will work within the management team to ensure our large, multifaceted venue continues to run smoothly.
This role offers a balanced work/life dynamic, with a combination of daytime and evening service shifts. You'll collaborate closely with a team of hospitality professionals to set targets, overcome challenges, and achieve exceptional results.
Requirements:
- Proven experience in a similar role within the hospitality industry
- Strong leadership and communication skills
- Ability to work efficiently in a fast-paced environment
- A passion for delivering outstanding customer service
- Proven experience in table and floor service is essential
If you're ready for a new challenge and eager to contribute to Cookie's ongoing success, we encourage you to apply now!